I have set up a fresh TMS installation TMS 14.3 TMSPE 1.1 and after a reload I got a Portal error:
Also I am unable to view device details under the Navigator page... status remains in Loading...
Have anyone seen this before? Where to look for the issue? Thanks for help!
In addition I have also found an issue with the SmartScheduler, giving back:
"There was a problem connecting to the scheduler backend : Unspecified Error"
That server error you get probably because of "Method not Allowed". The most common cause for that error is that you have setup IIS manually and not let the TMS installer install and setup IIS for you.
Check if the WebDAV publishing feature is installed with IIS (this installs if you just select all the IIS features when adding the roles, TMS is kind of selective regarding this). If it is, then that is most likely causing the SERVER ERROR message. Not sure about the portal error though, but maybe it has something to do with the IIS being manually set up?
To check this:
On the windows server open Server Manager, expand Roles, click on the Web Server (IIS).
Now check the "Role Services" and find WebDAV Publishing. It should say "Not installed". If it is installed, then uninstall it and try to remove the group again. Not sure if you need to restart the IIS service, but if it still fails after you uninstall it, just try a reboot or an IISRESET from CMD.
Ok... its getting closer to a running system :-) after I saved "Administratrive Tools -> Configuration -> Statistics Settings", the ajax error is away!!!
Now there are only the call records left..
thanks for the hint, this fixes the Error Message. I wanted the TMS installer to setup IIS automatically but after I removed the IIS role from the Server it does not reinstall it :-( .
I add two entdpoints into the TMS server for testing. The TMS server see that there is a conference between both, but the TMS does no call record for this conversation. Maybe the ajax error is related to that?