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ASA: Smart Tunnel and proxy problem

Unanswered Question
Oct 1st, 2013
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Hello


I are having problem that some of my external users that has a proxy setup on theres end can't use the smart tunnel.

They get proxy warning when they click on a bookmark.


If I skipp using Smart tunnel the user can't start the citrix app, get corrupted ica file.



Is it a common problem if so is there a soultion ?


KR

Daniel

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npokhriy Tue, 10/01/2013 - 17:59
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Hi Daniel,


"Smart tunnel supports only proxies placed between computers running Microsoft Windows and the security appliance. Smart tunnel uses the Internet Explorer configuration (that is, the one intended for system-wide use in Windows). If the remote computer requires a proxy server to reach the ASA,

the URL of the terminating end of the connection must be in the list of URLs excluded from proxy services

. If the proxy configuration specifies that traffic destined for the ASA goes through a proxy, all smart tunnel traffic goes through the proxy."


You can get more information from following link:-


http://www.cisco.com/en/US/docs/security/asa/asa84/configuration/guide/vpn_clientless_ssl.html#wp1321610


HTH!!


Regards,


Naresh

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