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Cisco SCE 8000 rebooting

Unanswered Question
Oct 1st, 2013
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Hi!

Cisco SCE 8000 working normally while traffic through it not pass. When i connect optical links and start passing traffic throught cisco, i have a problem. SCE watchdog run software reboot with error:


2013-09-30 13:54:40 | FATAL | CPU #000 | A problem occurred in the  SCE8000 Service Control Module Extended (SCM-E) slot 1 ,Please report to Cisco's customer support.

2013-09-30 13:54:40 | ERROR | CPU #000 | SE Watchdog Module: An Error occurred. Please report to Cisco's customer support

2013-09-30 13:54:40 | ERROR | CPU #000 | SE Watchdog Module: An Error occurred. Please report to Cisco's customer support

2013-09-30 13:54:41 | WARN  | CPU #000 | SE Watchdog Module: A problem occurred. Please report to Cisco's customer support

2013-09-30 13:54:41 | INFO  | CPU #000 | Party data base was closed.


In debug file i found:


Interrupt Received from: SimbaDPT[0].Tx[0].CTX_ISR.ECCMultiErrorInt - description: RLDRAM ECC multi bit error interrupt.


What the problem could be?

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Vladimir Troitskiy Thu, 10/03/2013 - 04:40
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Hi Mike,


Which SCOS version do you use? We have such issue with SCOS 3.8.0. There are no problems after upgrade to 3.8.5.

icemanvl1 Tue, 10/08/2013 - 18:50
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I have tried 3.7.2, 3.8.5, 4.0.0.  Unfortunately, the result is the same. I think that hardware problem (RAM).

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