10-04-2013 12:06 PM - edited 03-16-2019 07:42 PM
Hello,
I have a problem with CME, i upgraded 2911 for version ios universalk9-mz.SPA.153-3.M and when router startup cannot laod the phone files.
Warning: flash0:/IP_Phones/7942_7962/Sccp/SCCP6901.9-2-1-a.loads does not exist. Command retained.
Warning: flash0:/IP_Phones/7942_7962/Sccp/SCCP6911.9-2-1-a.loads does not exist. Command retained.
Warning: flash0:/IP_Phones/7942_7962/Sip/SCCP6911.9-2-1-a.loads does not exist. Command retained.
Warning: flash0:/IP_Phones/7942_7962/Sip/SCCP6901.9-2-1-a.loads does not exist. Command retained.
dir flash0:
3 -rw- 676 Oct 3 2013 12:49:02 +02:00 SCCP42.9-2-1S.loads
4 -rw- 680 Oct 3 2013 12:49:12 +02:00 term42.default.loads
5 drw- 0 Oct 3 2013 11:07:04 +02:00 CME 9.5.0 GUI
24 -rw- 680 Oct 3 2013 12:49:28 +02:00 term62.default.loads
25 -rw- 481 Oct 3 2013 16:05:40 +02:00 SCCP69xx.9-2-1-0.loads
27 drw- 0 Oct 3 2013 11:08:58 +02:00 IP_Phones
#dir
Directory of flash0:/IP_Phones/
28 drw- 0 Oct 3 2013 11:08:58 +02:00 6901_6911
45 drw- 0 Oct 3 2013 11:11:28 +02:00 6921_6941_6961
56 drw- 0 Oct 3 2013 11:12:18 +02:00 7942_7962
and i have tftp server configured:
tftp-server flash0:/IP_Phones/6921_6941_6961/Sccp/SCCP69xx.9-2-1-0.loads
tftp-server flash0:/IP_Phones/7942_7962/Sccp/SCCP6901.9-2-1-a.loads
tftp-server flash0:/IP_Phones/7942_7962/Sccp/SCCP6911.9-2-1-a.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/SCCP6911.9-2-1-a.loads
tftp-server flash0:/IP_Phones/6921_6941_6961/SIP/SIP69xx.9-2-1-0.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/SCCP6901.9-2-1-a.loads
tftp-server flash0:/IP_Phones/6901_6911/SIP/SIP6911.9-2-1-0.loads
tftp-server flash0:/IP_Phones/6901_6911/SIP/SIP6901.9-2-1-0.loads
tftp-server flash0:/IP_Phones/6901_6911/Sccp/SCCP6911.9-2-1-a.loads
tftp-server flash0:/IP_Phones/6901_6911/Sccp/SCCP6901.9-2-1-a.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/SIP42.9-2-1S.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/term42.default.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/term62.default.loads
tftp-server flash0:/IP_Phones/7942_7962/Sip/jar42sip.9-2-1TH1-13.sbn
tftp-server flash0:/IP_Phones/7942_7962/Sccp/jar42sccp.9-2-1TH1-13.sbn
tftp-server flash0:/IP_Phones/7942_7962/Sccp/SCCP42.9-2-1S.loads
tftp-server flash0:/IP_Phones/7942_7962/Sccp/term42.default.loads
tftp-server flash0:/IP_Phones/7942_7962/Sccp/term62.default.loads
What I am doing worng ???
Rgards,
Gil
Solved! Go to Solution.
10-04-2013 02:51 PM
Hi,
what is the current firmware on the phones ?, if it is 9-3-1, it will not upgrade the phones.
also make sure you have the files on the flash, tray to use alias commnad like the below
tftp-server flash0:/IP_Phones/7942_7962/Sccp/term62.default.loads alias /term62.default.loads
HTH
Anas
please rate all helpful posts
10-04-2013 03:08 PM
Hi Luis
In addition to the useful information which MR/Anas shared with you , please type under telephony-service no create cnf-files and then create cnf-files as the below
Telephony-service
no create cnf-files
create cnf-files.
Thank you
please rate all useful information
10-04-2013 02:51 PM
Hi,
what is the current firmware on the phones ?, if it is 9-3-1, it will not upgrade the phones.
also make sure you have the files on the flash, tray to use alias commnad like the below
tftp-server flash0:/IP_Phones/7942_7962/Sccp/term62.default.loads alias /term62.default.loads
HTH
Anas
please rate all helpful posts
10-09-2013 05:40 AM
Hi Anas,
This works thank you for your help, the phones is registered right now
But i have another problem...i have Cisco Unified IP Conference Phone 8831 and i can´t register this conference... i have cme version 10 and i have the correct files in the flash but i cannot register the device.
RF-RT-01#sh telephony-service
CONFIG (Version=10.0)
=====================
Version 10.0
Max phoneload sccp version 17
Max dspfarm sccp version 18
RF-RT-01(config-telephony)#load ?
12SP 12SP+ and 30VIP phones
6901 Cisco IP Phone 6901
6911 Cisco IP Phone 6911
6921 Cisco IP Phone 6921
6941 Cisco IP Phone 6941
7985 Cisco IP Phone 7985....
......
8941 Cisco IP Phone 8941
8945 Cisco IP Phone 8945
ata ATA phone emulation for analog phone
This means that CME not support Cisco Unified IP Conference Phone 8831??
Rgards,
Luís Gil
11-18-2013 06:17 AM
Hello, did you manage to get the 8831 working on CME v10?
Cisco Unified IP Conference Phone 8831
10-04-2013 03:08 PM
Hi Luis
In addition to the useful information which MR/Anas shared with you , please type under telephony-service no create cnf-files and then create cnf-files as the below
Telephony-service
no create cnf-files
create cnf-files.
Thank you
please rate all useful information
10-06-2013 07:16 AM
Also don't forget about the EULA acceptance now. Phones will not be allowed to register until this is done.
conf t
license accept end user agreement
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