10-04-2013 02:26 PM - edited 03-11-2019 07:47 PM
I have a problem with my ASA 5510.
when I connect in cli and issue a command the ASA takes 2 or 3 mn to answer (validate the command and give me the prompt)
also when I tried to connect using asdm it is impossible.
please can you help me? I don't know why it behaves like this, is it a DRAM problem or another physical part of my ASA which has a problem?
10-04-2013 03:22 PM
Hello Charles,
Certainly not an expected behavior.
Can you share
show cpu usage
show memory
Regards,
For more information about Core and Security Networking follow my website at http://laguiadelnetworking.com
Any question contact me at jcarvaja@laguiadelnetworking.com
Cheers,
Julio Carvajal Segura
10-07-2013 04:19 AM
Hi Julio,
the : show cpu usage give 5%
show memory 1024 MB.
10-07-2013 05:41 AM
It sounds like a AAA configuration issue. How is your authentication and authorization setup?
10-07-2013 09:17 AM
the user to have vpn access use ACS server to authenticate(AAA) (maximum of 15 users).
10-08-2013 05:08 AM
Hi,
The best test to check the hardware would be to use console access to the firewall and verify if firewall shows the same behavior there as well.
While managing ASA through CLI (Telnet, ssh ) or ASDM ( https) we use the interface of ASA for management. It could be issue in the network for the traffic to traverse, it could be issue with the interface on which we are trying to manage the device.
Would suggest following action plan:
1. Check for console access and see if problem persists.
2. Check for interface errors "show int | in error"
3. Check for any other interface on ASA for managment and see if all the interfaces face same issue.
let us know if above suggestions helped or we can dig more into the issue
Cheers,
Naveen
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