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Program Phone Button

Answered Question
Oct 7th, 2013
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Ok, hopefully I am on the correct forum....


We currently have a main helpdesk number that after a few  rings, will ring over on other extentsions.  Since this number is different from the rest of the department, I would like to program a button on my phone/line so when the helpdesk line is called, the button on my phone will light up and display who is calling.  The model of phones I am looking to do this on is the Cisco 7962 and 7942.


Thanks

Correct Answer by Jaime Valencia about 3 years 10 months ago

Yes, if you want to have a new/separate DN for that.


HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

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Jaime Valencia Mon, 10/07/2013 - 07:58
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You can add another line (if there's room on the phone) as a shared line, or add it as a line group, or use your current line on a line group.


HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

techbeckk Mon, 10/07/2013 - 13:31
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Created a new BLF SD and that was what I was looking for.  Thanks for setting me on the right track.

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