connecting a mac to an office network through anyconnect vpn SSL

Unanswered Question
Oct 11th, 2013
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One of our clients employees has a mac running OS 10.6.8. She needs to work from home. We got her set up with the anyconnect client and she can connect to the ASA (5505). But she can't ping any of the interior machines. Swtiching off the firewall on her mac didn't do anything. How do we get her into the network? When we look at the connection, this is what we see:


Cisco AnyConnect Secure Mobility Client Version 3.0.08057



VPN Stats

    Bytes Received:  8519

    Bytes Sent:  0

    Compressed Bytes Received:  0

    Compressed Bytes Sent:  0

    Compressed Packets Received:  0

    Compressed Packets Sent:  0

    Control Bytes Received:  1434

    Control Bytes Sent:  56

    Control Packets Received:  7

    Control Packets Sent:  7

    Encrypted Bytes Received:  6591

    Encrypted Bytes Sent:  3372

    Encrypted Packets Received:  15

    Encrypted Packets Sent:  21

    Inbound Bypassed Packets:  0

    Inbound Discarded Packets:  0

    Outbound Bypassed Packets:  0

    Outbound Discarded Packets:  0

    Packets Received:  3

    Packets Sent:  0

    Time Connected:  00:01:58



Protocol Info

    Active Protocol

        Protocol Cipher:  RSA_AES_128_SHA1

        Protocol Compression:  LZS

        Protocol State:  Connected

        Protocol:  DTLS

    Inactive Protocol

        Protocol Cipher:  RSA_RC4_128_SHA1

        Protocol Compression:  None

        Protocol State:  Connected

        Protocol:  TLS



Routes

    Secure Routes

        10.0.0.0                       255.255.255.0

Firewall Rules



OS Version

    Mac OS X 10.6.8

Interfaces

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

inet6 ::1 prefixlen 128

inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

inet 127.0.0.1 netmask 0xff000000

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280

en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

ether c8:2a:14:0e:27:a7

media: autoselect (none)

status: inactive

fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

lladdr 70:cd:60:ff:fe:69:3d:ba

media: autoselect <full-duplex>

status: inactive

en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

ether 70:cd:60:ff:cf:24

inet6 fe80::72cd:60ff:feff:cf24%en1 prefixlen 64 scopeid 0x6

inet 10.0.0.4 netmask 0xffffff00 broadcast 10.0.0.255

media: autoselect

status: active

utun0: flags=80d1<UP,POINTOPOINT,RUNNING,NOARP,MULTICAST> mtu 1406

inet 10.0.0.200 --> 10.0.0.200 netmask 0xffffff00

Routing tables



Internet:

Destination        Gateway            Flags        Refs      Use   Netif Expire

default            10.0.0.1                UGSc           10        0     en1

10/24              link#6                  UCS             4        0     en1

10.0.0.1           5c:57:1a:15:44:91  UHLS           14        5     en1

10.0.0.2           link#6                  UHLWI           1        5     en1

10.0.0.4           127.0.0.1               UHS             0        0     lo0

10.0.0.6           b0:e8:92:58:49:46  UHLWI           0        0     en1   1151

10.0.0.10          link#6                  UHRLWI          1       10     en1

10.0.0.200/32      127.0.0.1          UGSc            0        0     lo0

10.0.0.255         link#6                  UHLWbI          1       41     en1

50.195.77.253/32   10.0.0.1           UGSc            1        0     en1

127                127.0.0.1               UCS             0        0     lo0

127.0.0.1          127.0.0.1               UH              3     1507     lo0

169.254            link#6                  UCS             0        0     en1



Internet6:

Destination                             Gateway                         Flags         Netif Expire

::1                                     ::1                                       UH              lo0

fe80::1%lo0                             link#1                               UHL             lo0

fe80::72cd:60ff:feff:cf24%en1           70:cd:60:ff:cf:24          UHL             lo0

ff01::/32                               ::1                                       Um              lo0

ff02::/32                               ::1                                       UmC             lo0

ff02::/32                               link#6                                    UmC             en1

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