My Attendants Cosole is no longer working. Every time the receptionist tries to log in, she gets an invalid extension error. It was working last week.
I have tried:
1. deleting the extension and re-adding it to the phone
2. Deleting the phone and re-creating it
2. Restarting the CTI Manager services from CUCM
4. Restarting the CUAC server
Nothing. The extension is only on a single line. Cisco Agent Desktop is also on this line and it does work. The end user does have that extension under IPCC number.
Any help? CUAC is new to me.