×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Logs

Answered Question
Oct 17th, 2013
User Badges:

        Logs

Correct Answer by Amine Nouasri about 3 years 10 months ago

Asuming you are using CUCM, you can pull the CDRs by going to Unified Serviceability > Tools >

CDR Analysis and Reporting > CDR. Export the CDRs to a CSV file and search calls to 911. You will find the Mac the call was made from.


Please rate helpful answers!

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Amine Nouasri Thu, 10/17/2013 - 13:12
User Badges:
  • Bronze, 100 points or more

Asuming you are using CUCM, you can pull the CDRs by going to Unified Serviceability > Tools >

CDR Analysis and Reporting > CDR. Export the CDRs to a CSV file and search calls to 911. You will find the Mac the call was made from.


Please rate helpful answers!

ozric_vita Thu, 10/17/2013 - 13:49
User Badges:

Cisco Serviceability Reporter is not running but now I know  how. Thank you!

rm760 Wed, 11/06/2013 - 14:39
User Badges:

You need to make sure CDR is enabled on each subscriber.  I also recommend enabling zero length CDR recording.  This insures records are generated for calls where users hang up quickly. 

Actions

This Discussion

Related Content