i have been rolling out these softphones thoughout my organization for sometime now. but today i hit a brick wall trying to figure out an issue.
Issue: 3 of my most recent softphone installs have come up and work. they can make calls to cell phones, POTs phones, and other softphones. but when they call another cisco device (7962, 7965, ect..) the call will establish but the user on the soft phone cannot be heard. and this only occurs when a call is being made between the softphone and a cisco ip desktop phone.
i have about 40 other soft phones that i have installed that work great. but its only these three that are causing issues.
i am using CM version 8.0.2