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VIC-4FXS/DID - no dial tone
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10-29-2013 04:59 AM - edited 03-16-2019 08:07 PM
Running - :c2800nm-advipservicesk9-mz.151-4.M4.bin
Show voice-port summary
0/2/0 -- fxs-ls up up off-hook idle y
0/2/1 -- fxs-ls up up off-hook idle y
0/2/2 -- fxs-ls up up off-hook idle y
0/2/3 -- fxs-ls up up off-hook idle y
show voice-call summary
0/2/0 - - - FXSLS_PARK
0/2/1 - - - FXSLS_PARK
0/2/2 - - - FXSLS_PARK
0/2/3 - - - FXSLS_PARK
when I - shut and no shut a port I see - 9 of these messages ..
Oct 29 15:54:43.154 : Miscellaneous signaling debug data: (ch=1):
0000 0080 ABBA **
I have disconnected all the cables from the card and tried just one port with a POTS handset - no joy
Cant make or recieve calls.
Please note there is a card is slot 3 - VIC2-2FXS - this is working perfectly.
Any ideas ??
Thanks
James
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10-29-2013 07:10 AM
Please post the following information:
-show run
-show version
-show diag
-show voice dsp group all
-show voice dsp detail
--
Jorge Armijo
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10-29-2013 07:23 AM
Show Diag :
WIC Slot 2:
FXS Voice daughter card (4 port)
Hardware Revision : 3.1
Part Number : 73-6918-02
Board Revision : F0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC13223SDG
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Top Assy. Part Number : 800-17016-02
Connector Type : 01
CLEI Code : IP9IABYCAA
Product (FRU) Number : VIC-4FXS/DID=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 3A 41 03 01 82 49 1B 06 02 42 46 30
0x10: 88 00 00 00 00 02 02 C1 8B 46 4F 43 31 33 32 32
0x20: 33 53 44 47 03 00 81 00 00 00 00 04 00 C0 46 03
0x30: 20 00 42 78 02 05 01 C6 8A 49 50 39 49 41 42 59
0x40: 43 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
show voice dsp group all
DSP groups on slot 0:
dsp 1:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 16
Transcoding channels allocated: 0
Group: FLEX_GROUP_VOICE, complexity: FLEX
Shared credits: 240, reserved credits: 0
Signaling channels allocated: 16
Voice channels allocated: 0
Credits used (rounded-up): 0
dsp 2:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 16
Transcoding channels allocated: 0
Group: FLEX_GROUP_VOICE, complexity: FLEX
Shared credits: 240, reserved credits: 0
Signaling channels allocated: 16
Voice channels allocated: 0
Credits used (rounded-up): 0
dsp 3:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 1
Transcoding channels allocated: 0
Group: FLEX_GROUP_VOICE, complexity: FLEX
Shared credits: 240, reserved credits: 0
Signaling channels allocated: 1
Voice channels allocated: 0
Credits used (rounded-up): 0
dsp 4:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 0
Transcoding channels allocated: 0
Group: FLEX_GROUP_VOICE, complexity: FLEX
Shared credits: 240, reserved credits: 0
Signaling channels allocated: 0
Voice channels allocated: 0
Credits used (rounded-up): 0
dsp 5:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 0
Transcoding channels allocated: 0
Group: FLEX_GROUP_VOICE, complexity: FLEX
Shared credits: 240, reserved credits: 0
Signaling channels allocated: 0
Voice channels allocated: 0
Credits used (rounded-up): 0
dsp 6:
State: UP, firmware: 28.3.5
Max signal/voice channel: 16/16
Max credits: 240
num_of_sig_chnls_allocated: 0
Transcoding channels allocated: 0
Group: FLEX_GROUP_CONF, complexity: CONFERENCE
Shared credits: 0, reserved credits: 30
Codec: CONF_G711, maximum participants: 8
Sessions per dsp: 8
DSP groups on slot 1:
This command is not applicable to slot 1
DSP groups on slot 2:
This command is not applicable to slot 2
0 DSP resource allocation failure
show voice dsp detailed
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COUNT
==== === == ======== ========== ===== ======= === == ========= == ===== ============
edsp 0001 01 g711ulaw 0.1 IDLE 50/0/11.1
edsp 0002 02 g729r8 p 0.1 IDLE 50/0/11.2
edsp 0003 01 g711ulaw 0.1 IDLE 50/0/12.1
edsp 0004 02 g729r8 p 0.1 IDLE 50/0/12.2
edsp 0005 01 g711ulaw 0.1 IDLE 50/0/13.1
edsp 0006 02 g729r8 p 0.1 IDLE 50/0/13.2
edsp 0007 01 g711ulaw 0.1 IDLE 50/0/14.1
edsp 0008 02 g729r8 p 0.1 IDLE 50/0/14.2
edsp 0009 01 g711ulaw 0.1 IDLE 50/0/15.1
edsp 0010 02 g711ulaw 0.1 IDLE 50/0/15.2
edsp 0011 01 g729r8 p 0.1 IDLE 50/0/16.1
edsp 0012 02 g729r8 p 0.1 IDLE 50/0/16.2
edsp 0013 01 g711ulaw 0.1 IDLE 50/0/20.1
edsp 0014 02 g729r8 p 0.1 IDLE 50/0/20.2
edsp 0015 01 g729r8 p 0.1 IDLE 50/0/21.1
edsp 0016 02 g729r8 p 0.1 IDLE 50/0/21.2
edsp 0017 01 g729r8 p 0.1 IDLE 50/0/30.1
edsp 0018 01 g729r8 p 0.1 IDLE 50/0/31.1
edsp 0019 01 g729r8 p 0.1 IDLE 50/0/32.1
edsp 0020 01 g729r8 p 0.1 IDLE 50/0/33.1
edsp 0021 02 g729r8 p 0.1 IDLE 50/0/33.2
edsp 0022 01 g729r8 p 0.1 IDLE 50/0/34.1
edsp 0023 02 g729r8 p 0.1 IDLE 50/0/34.2
edsp 0024 01 g729r8 p 0.1 IDLE 50/0/35.1
edsp 0025 02 g729r8 p 0.1 IDLE 50/0/35.2
edsp 0026 01 g729r8 p 0.1 IDLE 50/0/36.1
edsp 0027 02 g729r8 p 0.1 IDLE 50/0/36.2
edsp 0028 01 g729r8 p 0.1 IDLE 50/0/38.1
edsp 0029 01 g729r8 p 0.1 IDLE 50/0/39.1
----------------------------FLEX VOICE CARD 0 -----------------------
-------
*DSP VOICE CHANNELS*
CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND : (bad)bad (shut)shutdown (dpend)download pending
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510 001 01 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 02 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 03 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 04 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 05 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 06 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 07 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 08 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 09 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 10 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 11 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 12 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 13 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 14 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 15 None 28.3.5 idle idle 1 1 0 0/0
C5510 001 16 None 28.3.5 idle idle 1 1 0 0/0
C5510 002 01 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 02 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 03 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 04 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 05 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 06 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 07 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 08 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 09 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 10 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 11 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 12 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 13 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 14 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 15 None 28.3.5 idle idle 0 0 0 0/0
C5510 002 16 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 01 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 02 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 03 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 04 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 05 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 06 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 07 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 08 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 09 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 10 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 11 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 12 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 13 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 14 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 15 None 28.3.5 idle idle 0 0 0 0/0
C5510 003 16 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 01 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 02 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 03 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 04 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 05 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 06 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 07 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 08 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 09 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 10 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 11 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 12 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 13 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 14 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 15 None 28.3.5 idle idle 0 0 0 0/0
C5510 004 16 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 01 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 02 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 03 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 04 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 05 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 06 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 07 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 08 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 09 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 10 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 11 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 12 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 13 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 14 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 15 None 28.3.5 idle idle 0 0 0 0/0
C5510 005 16 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 01 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 02 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 03 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 04 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 05 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 06 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 07 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 08 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 09 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 10 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 11 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 12 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 13 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 14 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 15 None 28.3.5 idle idle 0 0 0 0/0
C5510 006 16 None 28.3.5 idle idle 0 0 0 0/0
*DSP SIGNALING CHANNELS*
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510 001 01 {flex} 28.3.5 alloc idle 1 1 0/2/1 06 0 49/0
C5510 001 02 {flex} 28.3.5 alloc idle 1 1 0/2/0 06 0 131/0
C5510 001 03 {flex} 28.3.5 alloc idle 1 1 0/2/3 02 0 69/0
C5510 001 04 {flex} 28.3.5 alloc idle 1 1 0/2/2 02 0 53/0
C5510 001 05 {flex} 28.3.5 alloc idle 1 1 0/3/0 02 0 58/0
C5510 001 06 {flex} 28.3.5 alloc idle 1 1 0/3/1 02 0 53/0
------------------------END OF FLEX VOICE CARD 0 ----------------------------
Some Running Config
network-clock-participate wic 0
network-clock-participate wic 1
!!
multilink bundle-name authenticated
!
isdn switch-type primary-net5
!!!
voice service voip
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
h225 timeout setup 2
call start slow
!
voice class codec 353
codec preference 1 g729br8
codec preference 2 g729r8
codec preference 3 g728
codec preference 4 g711alaw
codec preference 5 g711ulaw
codec preference 6 g726r32
codec preference 7 g726r24
codec preference 8 g726r16
codec preference 9 g723r63
codec preference 10 g723ar63
!
voice class h323 353
h225 timeout setup 2
!!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice-port 0/0/0:15
!
voice-port 0/1/0:15
!
voice-port 0/2/0
no vad
no comfort-noise
cptone RU
caller-id enable
!
voice-port 0/2/1
no vad
no comfort-noise
caller-id enable
!
voice-port 0/2/2
no vad
no comfort-noise
caller-id enable
!
voice-port 0/2/3
no vad
no comfort-noise
caller-id enable
!
voice-port 0/3/0
no vad
no comfort-noise
caller-id enable
!
voice-port 0/3/1
no vad
no comfort-noise
caller-id enable
!
no ccm-manager fax protocol cisco
!
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
!
mgcp profile default
!
sccp local FastEthernet0/1
sccp ccm 10.82.10.1 identifier 1 version 4.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register XCODER
associate profile 2 register XCONFERENCE
!
dspfarm profile 1 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 1
associate application SCCP
shutdown
!
dspfarm profile 2 conference
codec g711ulaw
codec g711alaw
maximum sessions 1
associate application SCCP
!!
!
dial-peer voice XXXXXX2 pots
destination-pattern XX2
fax rate disable
port 0/2/0
!
dial-peer voice XXXXXX3 pots
destination-pattern XX3
fax rate disable
port 0/2/1
!
dial-peer voice XXXXXX4 pots
destination-pattern XX4
fax rate disable
port 0/2/2
!
dial-peer voice XXXXXX5 pots
destination-pattern XX5
fax rate disable
port 0/2/3
!
dial-peer voice XXXXXX6 pots
destination-pattern XX6
fax rate disable
port 0/3/0
!
dial-peer voice XXXXXX7 pots
destination-pattern XX7
fax rate disable
port 0/3/1
!!
!
telephony-service
sdspfarm units 2
sdspfarm transcode sessions 2
sdspfarm unregister force
sdspfarm tag 1 XCODER
sdspfarm tag 2 XCONFERENCE
conference hardware
network-clock-participate wic 0
network-clock-participate wic 1
!!
multilink bundle-name authenticated
!
isdn switch-type primary-net5
!!!
voice service voip
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
h225 timeout setup 2
call start slow
!
voice class codec 353
codec preference 1 g729br8
codec preference 2 g729r8
codec preference 3 g728
codec preference 4 g711alaw
codec preference 5 g711ulaw
codec preference 6 g726r32
codec preference 7 g726r24
codec preference 8 g726r16
codec preference 9 g723r63
codec preference 10 g723ar63
!
voice class h323 353
h225 timeout setup 2
!!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice-port 0/0/0:15
!
voice-port 0/1/0:15
!
voice-port 0/2/0
no vad
no comfort-noise
cptone RU
caller-id enable
!
voice-port 0/2/1
no vad
no comfort-noise
caller-id enable
!
voice-port 0/2/2
no vad
no comfort-noise
caller-id enable
!
voice-port 0/2/3
no vad
no comfort-noise
caller-id enable
!
voice-port 0/3/0
no vad
no comfort-noise
caller-id enable
!
voice-port 0/3/1
no vad
no comfort-noise
caller-id enable
!
no ccm-manager fax protocol cisco
!
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
!
mgcp profile default
!
sccp local FastEthernet0/1
sccp ccm 10.82.10.1 identifier 1 version 4.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register XCODER
associate profile 2 register XCONFERENCE
!
dspfarm profile 1 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 1
associate application SCCP
shutdown
!
dspfarm profile 2 conference
codec g711ulaw
codec g711alaw
maximum sessions 1
associate application SCCP
!!
!
dial-peer voice XXXXXX2 pots
destination-pattern XX2
fax rate disable
port 0/2/0
!
dial-peer voice XXXXXX3 pots
destination-pattern XX3
fax rate disable
port 0/2/1
!
dial-peer voice XXXXXX4 pots
destination-pattern XX4
fax rate disable
port 0/2/2
!
dial-peer voice XXXXXX5 pots
destination-pattern XX5
fax rate disable
port 0/2/3
!
dial-peer voice XXXXXX6 pots
destination-pattern XX6
fax rate disable
port 0/3/0
!
dial-peer voice XXXXXX7 pots
destination-pattern XX7
fax rate disable
port 0/3/1
!!
!
telephony-service
sdspfarm units 2
sdspfarm transcode sessions 2
sdspfarm unregister force
sdspfarm tag 1 XCODER
sdspfarm tag 2 XCONFERENCE
conference hardware
If you need anymore info - let me know
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10-29-2013 07:42 AM
Did you try a reseat of the card?
--
Jorge Armijo
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10-29-2013 09:27 PM
Hi James,
When u connect Analog Handset on the either of the FXS ports of card, does any LED glow on card.
regds,
aman
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11-11-2013 02:16 AM
Jorge,
You ask for all the configs ..
and then ask - did you reseat the card - thats not helpful at all.
Last time I post my config on here !
I am in the process of replacing the card.
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11-18-2013 03:23 AM
Guys,
Just to let you know the solution here. I replaced the card with a new VIC3-4FXS card - the new card worked fine.
So this was a hardware fault.
Regards
James
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11-18-2013 06:29 AM
thanks for update.
regds,
aman
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