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Cisco ASA5505 Unable to Boot

Answered Question
Oct 30th, 2013
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Hi,


I had a unit of Cisco ASA5505 firewall unable to complete the boot up and display error message as below:


i2c_read_byte_w_wait() error, slot = 0x4, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR


Failed to read offset 0 from IDPROM ARRAY slot 0,I2C addr 0x4, dev 0xa0, error 5

纃osfsck 2.11, 12 Mar 2005, FAT32, LFN

Starting check/repair pass.

Starting verification pass.

/dev/hda1: 306 files, 16520/62780 clusters

dosfsck(/dev/hda1) returned 0

lina_bigphysarea_size: open /proc/bigphysarea failed, error 2

Rebooting.....


CISCO SYSTEMS

Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45


Low Memory: 632 KB

High Memory: 507 MB

PCI Device Table.

Bus Dev Func VendID DevID Class              Irq

00  01  00   1022   2080  Host Bridge

00  01  02   1022   2082  Chipset En/Decrypt 11

00  0C  00   1148   4320  Ethernet           11

00  0D  00   177D   0003  Network En/Decrypt 10

00  0F  00   1022   2090  ISA Bridge

00  0F  02   1022   2092  IDE Controller

00  0F  03   1022   2093  Audio              10

00  0F  04   1022   2094  Serial Bus         9

00  0F  05   1022   2095  Serial Bus         9


Evaluating BIOS Options ...

Launch BIOS Extension to setup ROMMON


Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008

i2c_read_word_w_wait() error, slot = 0x0, device = 0x64, address = 134 byte coun

t = 2. Reason: I2C_HOST_BUSY_ERROR


Platform ASA5505


Use BREAK or ESC to interrupt boot.

Use SPACE to begin boot immediately.


Launching BootLoader...

Default configuration file contains 1 entry.


Searching / for images to boot.


Loading /asa825-k8.bin... Booting...

i2c_read_byte_w_wait() error, slot = 0x0, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR

platform_init_from_idprom: i2c_error 5

Platform


Loading...

i2c_read_byte_w_wait() error, slot = 0x0, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR

platform_init_from_idprom: i2c_error 5

=



Anyone face same issue as mine?

Correct Answer by jumora about 3 years 9 months ago


If the unit cannot boot and you cannot get to ROMMON then this is an RMA, if you are able to get to rommon and boot image from it then you need to format disk0, check that disk0 has recovered and if it has then load the image once again and if it has not then RMA.




In most cases when this problem comes up it is just a matter of time when you either replace the flash or replace the device.





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Overall Rating: 5 (1 ratings)
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Correct Answer
jumora Thu, 11/14/2013 - 06:57
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  • Cisco Employee,


If the unit cannot boot and you cannot get to ROMMON then this is an RMA, if you are able to get to rommon and boot image from it then you need to format disk0, check that disk0 has recovered and if it has then load the image once again and if it has not then RMA.




In most cases when this problem comes up it is just a matter of time when you either replace the flash or replace the device.





jumora Thu, 11/14/2013 - 07:02
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  • Cisco Employee,

Please rate the assistance.

VincentLong Thu, 11/14/2013 - 20:23
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Thanks.


I had try to go into the ROMMON, but unable to access.

After several reboot for try and error, the ASA just hang at the loading page and i can conclude that it was hardware issue.


Anyway, thanks for your assistance.

stevechege Fri, 11/15/2013 - 16:13
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I had an issue like this, if you can please RMA it...Once an ASA or PIX goes bad in the hardware department...save yourself the grief...return or replace it.

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