Solved: Cisco ASA5505 Unable to Boot

VincentLong · ‎10-30-2013

Hi,

I had a unit of Cisco ASA5505 firewall unable to complete the boot up and display error message as below:

i2c_read_byte_w_wait() error, slot = 0x4, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR

Failed to read offset 0 from IDPROM ARRAY slot 0,I2C addr 0x4, dev 0xa0, error 5

纃osfsck 2.11, 12 Mar 2005, FAT32, LFN

Starting check/repair pass.

Starting verification pass.

/dev/hda1: 306 files, 16520/62780 clusters

dosfsck(/dev/hda1) returned 0

lina_bigphysarea_size: open /proc/bigphysarea failed, error 2

Rebooting.....

CISCO SYSTEMS

Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45

Low Memory: 632 KB

High Memory: 507 MB

PCI Device Table.

Bus Dev Func VendID DevID Class Irq

00 01 00 1022 2080 Host Bridge

00 01 02 1022 2082 Chipset En/Decrypt 11

00 0C 00 1148 4320 Ethernet 11

00 0D 00 177D 0003 Network En/Decrypt 10

00 0F 00 1022 2090 ISA Bridge

00 0F 02 1022 2092 IDE Controller

00 0F 03 1022 2093 Audio 10

00 0F 04 1022 2094 Serial Bus 9

00 0F 05 1022 2095 Serial Bus 9

Evaluating BIOS Options ...

Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008

i2c_read_word_w_wait() error, slot = 0x0, device = 0x64, address = 134 byte coun

t = 2. Reason: I2C_HOST_BUSY_ERROR

Platform ASA5505

Use BREAK or ESC to interrupt boot.

Use SPACE to begin boot immediately.

Launching BootLoader...

Default configuration file contains 1 entry.

Searching / for images to boot.

Loading /asa825-k8.bin... Booting...

i2c_read_byte_w_wait() error, slot = 0x0, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR

platform_init_from_idprom: i2c_error 5

Platform

Loading...

i2c_read_byte_w_wait() error, slot = 0x0, device = 0xa0, address = 0 byte count

= 1. Reason: I2C_HOST_BUSY_ERROR

platform_init_from_idprom: i2c_error 5

=

Anyone face same issue as mine?

jumora · ‎11-14-2013

If the unit cannot boot and you cannot get to ROMMON then this is an RMA, if you are able to get to rommon and boot image from it then you need to format disk0, check that disk0 has recovered and if it has then load the image once again and if it has not then RMA.

In most cases when this problem comes up it is just a matter of time when you either replace the flash or replace the device.

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View solution in original post

Marius Gunnerud · ‎11-04-2013

I would suggest trying to reload the ASA image, It may have become corrupted.

http://www.cisco.com/en/US/docs/security/asa/asa83/configuration/guide/admin_trouble.html#wp1129498

If that doesn't work, then I believe only Cisco TAC can help you out.

--
Please remember to select a correct answer and rate helpful posts

jumora · ‎11-14-2013

If the unit cannot boot and you cannot get to ROMMON then this is an RMA, if you are able to get to rommon and boot image from it then you need to format disk0, check that disk0 has recovered and if it has then load the image once again and if it has not then RMA.

In most cases when this problem comes up it is just a matter of time when you either replace the flash or replace the device.

Value our effort and rate the assistance!

jumora · ‎11-14-2013

Please rate the assistance.

Value our effort and rate the assistance!

lezgin000 · ‎11-22-2017

Hello, I have the same problem on ASA 5505. I can't get into ROMMON. When I use ESC it gives me "invalid key:00a", when I use BREAK it gives me "Invalid key: 001" and when I use SPACE it gives me "invalid key:0020"

How can I fix it?

CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45

Low Memory: 632 KB
High Memory: 507 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9

Evaluating BIOS Options ...
Invalid Key: 0020

Invalid Key: 0020

Invalid Key: 0020 (THESE ARE WITH "SPACE")

Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008

VincentLong · ‎11-14-2013

Thanks.

I had try to go into the ROMMON, but unable to access.

After several reboot for try and error, the ASA just hang at the loading page and i can conclude that it was hardware issue.

Anyway, thanks for your assistance.

stevechege · ‎11-15-2013

I had an issue like this, if you can please RMA it...Once an ASA or PIX goes bad in the hardware department...save yourself the grief...return or replace it.

lezgin000 · ‎11-22-2017

i have the same problem too. How did you check, it was a hardware problem?