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Disable "Please wait While I Transfer your call" from cuc 9.0

KENNEDY BIZUAYEHU TADEGE
Level 1
Level 1

‎11-04-2013 03:25 AM - edited ‎03-16-2019 08:13 PM

Dear All,

I've installed the Cisco UC Solution with CUCM 9.0 and CUC9.0. I'm using CUC for auto attendant and i want someone who can help me how to remove the sound "Please wait While I Transfer your call" from CUC which comes at the time of call routing.

best regards

Kennedy

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Ayodeji Okanlawon
VIP Alumni
VIP Alumni

‎11-04-2013 04:58 AM

If you go to the tranfer rule, you can uncheck the button "play wait while i transfer your call prompt"

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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islam.kamal
Level 10
Level 10

‎11-04-2013 06:18 AM

Hi Kennedy

Please go to system call handler - edit your Call handler which responsible for AA - transfer rules- On this page you will find transfer actions uncheck play "wait while i transfer your call prompt".

Thank you

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