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VCS-C -> VCS-E IP call to external EP

Unanswered Question
Nov 5th, 2013
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Hi All,


We are installing VCS-C and VCS-E currently and so far, most intnernal testing is working fine (although we still have a ways to go to be 100% at this point,) however, external calls are not working.  We get several calls per week to/from direct IP hosts on the internet.  Doe anyone have any ideas what I might be missing that would allow this to work?  The error on the screen (on our side going to an IP based EP) is "Cannot connect call."


I already made sure that the VCS-C was set for "Indirect" and the VCS-E was set for "Direct" and as far as I can tell, the VCS-C has a search rule for IP hosts that forwards to the traversal rule.


Thanks for the help.


Cheers,


Mark

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Jens Didriksen Tue, 11/05/2013 - 13:19
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Have you got an "Any IP Address" search rule on the VCS-C?


/jens


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