Loving Jabber (but also work in an environment that competes with Lync)
Staff have deskphones and some with attached headsets.
Some staff have video cameras.
Some have laptops with video.
Very few staff have headsets on their desktop/laptops.
Screen sharing is not available to a user unless used in softphone mode
Staff do not like to have to use softphone just to get a few features such as screen sharing working, then have to have a conference call with the rest of the office since they do not have headsets.
Staff love the video calling if they have a camera (similar to VT Advantage) and they do not have to be in softphone mode for it.
Is there a way to screen share without being forced to use softphone mode?
I think this might be more a feature request, not sure if there are other ways around it, I cannot find anyhting in product guides or online.