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Screen Sharing - Possible Feature Request

Michael Meyer
Level 1
Level 1

Greetings

Loving Jabber (but also work in an environment that competes with Lync)

Reality:

Staff have deskphones and some with attached headsets.

Some staff have video cameras.

Some have laptops with video.

Very few staff have headsets on their desktop/laptops.

Screen sharing is not available to a user unless used in softphone mode

Staff do not like to have to use softphone just to get a few features such as screen sharing working, then have to have a conference call with the rest of the office since they do not have headsets.

Staff love the video calling if they have a camera (similar to VT Advantage) and they do not have to be in softphone mode for it.

So.........

Is there a way to screen share without being forced to use softphone mode?

I think this might be more a feature request, not sure if there are other ways around it, I cannot find anyhting in product guides or online.

Cheers

Mike

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

No, right now softphone mode must be used for the screen sharing to be enabled.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Does anyone know and inside word if a feature like this is on the road map?

Roadmap items cannot be discussed at CSC, such request needs to go thru your AM

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

Hi,

BFCP is not designed for the mode CTI control deskphone.

Be confident anyway, Cisco is working on this feature...No idea of release date. Wait and see...

JC