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Single Number Reach stopping first phone

Unanswered Question
Nov 8th, 2013
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Hi,


I have just configured Single Number Reach for a user on out UCM520 but when the call rings to the second device (mobile phone) the Cisco IP Phone continues to ring, is there a way of disabling this feature? What im looking to achieve is a user calls the IP Phone, theres no answer so the call goes on to the mobile phone.

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Jaime Valencia Fri, 11/08/2013 - 09:20
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That's the way SNR works, the IP Phone and the remote destination ring at the same time, for what you want, just configure CFNA/CFB and that's it.


HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

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