11-08-2013 11:15 AM - edited 07-04-2021 01:14 AM
Hi friends,
I have the WLC 5508 release 6.0 and AP clients LAP1142, and is enabled frequency 2.4 ghz only.
How I could enable frequency 5 ghz in the WLC?
Best Regards,
Ale
11-08-2013 11:18 AM
5Ghz is going to be enabled under Wireless > 802.11a/n > Network. There is a checkbox there to enable/disable the network
HTH,
Steve
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11-08-2013 11:51 AM
Steve,
This checkbox was marked and even so the clients don't find the frequency 5 ghz.
It's necessary enable this frequency in the LAP?
Alexandre
11-08-2013 04:27 PM
This checkbox was marked and even so the clients don't find the frequency 5 ghz.
Hmmmmm ... what country is the AP and the client located. Maybe it's part of the Regulatory Domain. In some countries, 802.11a is not allowed so the WLC will not be able to enable 802.11a/n.
Next, what is the exact model of the wireless client. Maybe the wireless client (like early iPhone and iPad) is only 802.11b/g.
11-11-2013 02:09 AM
Leo Laohoo,
The Regulatory Domain is:
Configured Country Code (s): US
Regulatory Domain: 802.11a: -A
802.11bg: -A
I'm in Brazil, and when I try change Country Code, don't allow apply the configuration, and return to Country Code US.
Alexandre.
11-11-2013 01:57 PM
Ok, just as I suspected.
802.11a/n is most likely disabled because you have two different regulatory domain. Your WLC is configured for the US (-A) but your APs are in Brazil (-T, -Z, -N).
If you enable Brazil and disable US, do you see both radios go up?
11-12-2013 02:24 AM
I'm trying change country code by GUI, but he don't apply.
Alexandre.
11-12-2013 02:32 AM
Post the output to the WLC command "sh sysinfo".
11-12-2013 03:31 AM
Output "sh sysinfo":
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 6.0.199.4
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name...................................... Cisco_Controller_SP
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 10.1.6.100
Last Reset....................................... Software reset
System Up Time................................... 1 days 17 hrs 57 mins 54 secs
System Timezone Location.........................
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent
Configured Country............................... US - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +19 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 4
3rd Party Access Point Support................... Disabled
Number of Active Clients......................... 129
Burned-in MAC Address............................ 28:94:0F:AD:ED:C0
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 50
(Cisco Controller) >
Alexandre.
11-12-2013 03:55 AM
You are only allowing one country code... US:
Configured Country............................... US - United States
You would need to add the other country code. The others have posted how to do that piece.
Thanks,
Scott
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11-12-2013 01:35 PM
Configured Country............................... US - United States
No you didn't. It is still set to the US.
Try again.
11-11-2013 06:11 AM
If the AP is located in the US then you can enable the US country code. If the AP is located or going to be used in Brazil, then you might be getting into trouble. AP's are made for a specific country. See this list
http://www.cisco.com/en/US/prod/collateral/wireless/ps5679/ps5861/product_data_sheet0900aecd80537b6a.html#wp9003617
Using an access point for another carry can be breaking the law. Here is the USA, FCC regulates what channel and power leveled we can use.
The reason the 5ghz is not working is because the WLC has to have the country code enabled for the country code for the access point. Also, the most common channels and power levels are used. So if a country code that is configured in the WLC doesn't allow 5ghz, then all AP's even ones that are for other countries, the 5ghz will be disabled.
Sent from Cisco Technical Support iPhone App
11-11-2013 08:55 AM
Scott Fella,
How I can see in the LAP if it is Regulatory domain equal to WLC?
Alexandre.
11-11-2013 09:01 AM
Add the Country Code to the WLC.
Thanks,
Scott
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11-11-2013 09:14 AM
I'm not able to add the country code in the LAP, how do it?
Alexandre.
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