False Alarms?

Unanswered Question
Nov 12th, 2013
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Hi,


We have noticed alarms being displayed on Cisco Prime Collaboration for endpoints that seem as if they are false.. Has anyone experienced this before?


For example we have a Cisco C90 Codec that is displaying Microphone errors on inputs that are utilised and inputs that are not however upon using the system it seems fine.


Below is an example error we are getting


Cisco Technical Support Forums - Google Chrome.jpg


Would this have anything to do with the version the endpoint is on maybe?

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Dean O'Meara Wed, 11/13/2013 - 01:32
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I forgot to put above which version we are running which is version 9.5.34267

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