hi, cisco guys
i have a collaboration test for my customer in resent days.
the follow picture is the topo of my test system
1. cucm1 use ICT non-GK trunk to connected with cucm2 and the ip phones with dn 56xx registered on cm1
the iphones and jabber clients with dn 54xx registered on cm2
2. cm2 intergrated with Unity Connection server and Cups server
the version of cm1 and cm2 and unity connection is 8.6.2-21900
the version of cups is 8.6.4
3. the issue occurrenced when the ip phone user 5412 call to 5411 but no answered, user 5412 sent a
voice mail to user 5411，only MVI of the ip phone 9951 with dn 5411 turned on but jabber client wihtout any prompt message
but when the user 5665 which registered on cm1 called user 5411 and sent a voice mail , status in normal,
mvi turned on , the jabber client also can recived the prompt message and the the vocie mail could be played on the jabber client
what's the issue probably be caused by & how can i solve it
need your help!!!!