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Directed call park not reverting, calls disconnecting

Unanswered Question
Nov 14th, 2013
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We're running v7.1.5 cucm and I've set up a few directed call park BLF's.  Functionally, they work great.  However, when the reversion timer hits the calls are dropped rather than reverting.  Regular Call Park is reverting correctly.


Any ideas?

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Rob Huffman Thu, 11/14/2013 - 10:19
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Hi Nicholas,


Have you checked the park reversion CSS for the park

numbers in question?


Cheers!

Rob



"Why do the best things always disappear " 

- The Band

Nicholas Johnson Thu, 11/14/2013 - 13:55
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Yes, and the CSS is correct.  However, even with an incorrect CSS I would expect a re-order tone of some sort.  Presently the calls are just dropped after the timer expires.

Nicholas Johnson Tue, 11/19/2013 - 06:19
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This function began working when I removed the "Reversion Number" from the Directed Call Park Configuration.



I believe that is where you would you put in the number to which you would like the parked call to ring to once the timer expires, but that doesn't seem to work.  Once I removed that field the calls rang back to the extension from which they were parked.

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