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vWLC smartnet adder licences

Unanswered Question
Nov 17th, 2013
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The virtual wireless lan controller is purely awesome. It let's me control the hardware of the box and let's further converge my HA policies.


However, I'm confused regarding support. I want smartnet - but the licenses for the controller are sold in adder packs. I have the 5 AP pack now and have smartnet on that part code. But what happens when I want to add another 10 pack to make a total of 15 AP's? Do I need to have smartnet on that part code as well as the 5 adder licence?


I can't seem to get a correct answer. Obviously I'm hoping for that I don't, and that I just pay smartnet for the base system and not depending on how many adder licences I have. My 50 AP controller is currently costing us about 2000£ a year for smartnet alone.

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Jacob Snyder Sun, 11/17/2013 - 19:41
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You need to have Smartnet on the AP licenses. As with the physical WLC, as you add license you should continue to add Smartnet for each adder license.

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Saurav Lodh Mon, 11/18/2013 - 03:03
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SMARTnet for WLC and SMARTnet for APs are different. You should opt 1st SMARTnet for APs ( without which , you can't Upgrade the OS ) , then SMARTnet for WLC. However, SMARTnet for WLCs come in unit of number of APs the WLC supports. For eg. for a virtual WLC which supports 5 APS, the SMARTnet product SKU will be CON-SAU-CTVM5K9

Tim Butters Mon, 11/18/2013 - 05:09
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Can you imagine how hard it's going to be to ensure all the adder Smartnet licences are kept up to date and in sync..

Jacob Snyder Mon, 11/18/2013 - 06:07
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It's not too bad if you work with your reseller. just have them co-term the adders to the parent and it makes things easier.

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