Hi, I have UC 540. Every user has its own DID and if user is not there call will be forwarded to voicemail (39), after which user will receive email with the message. On the other hand there is ISDN line, and blast group. So all phones ring, and if nobody answers the call, it will be forwarded to voicemail (39).
Now the problem is that I can, without any problem (for DID), create personalized message. That message I will be played if I don't answer. On the other hand that is not the case. I am not able to setup personalized message. That way when somebody calls, he gets "This is general delivery mailbox, user "" is not here"". which is really stupid. Can you please help me.
How to configure GDM with personalized message ?
I tried to configure from the phone device itself
CME Service URL -> login -> General Delivery Mailboxes -> blast1 ->GDM Options -> Greetings (Standard and Alternative are active)->Record (then I am either able to record, but like it is not saved altough it takes some time to save, or it says that I reached max time limit)