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WS-X6516A-GBIC in 6509-E is PWRDOWN and Fabric channel errors

Unanswered Question
Nov 25th, 2013
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Hi,


I have a "WS-X6516A-GBIC" on slot 1 and it just failed, we have reseated it and enabled it via cli but it still doesn't work. The only thing that i haven't tried was to insert it on a different slot. I hope you guys can help me.


------------------ show version ------------------

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(33)SXI8, RELEASE SOFTWARE (fc2)

ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)


------------------ show module ------------------





Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL1002A6VE

  2   48  SFM-capable 48 port 10/100/1000mb RJ45 WS-X6548-GE-TX     SAL091387CJ

  3   48  48-port 10/100 mb RJ45                 WS-X6148-RJ-45     SAL0738LNC1

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1128U6VM

  6   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-45AF  SAL1531L56S

  7   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX    SAL1210J4N2

  9   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1026SR2W



Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0005.7441.fdbc to 0005.7441.fdcb   4.2   7.2(1)       12.2(33)SXI8 PwrDown

  2  0013.7f4d.5e50 to 0013.7f4d.5e7f  10.1   7.2(1)       12.2(33)SXI8 Ok

  3  000d.bc1e.b864 to 000d.bc1e.b893   1.3   5.4(2)       12.2(33)SXI8 Ok

  5  0013.c347.6328 to 0013.c347.632b   5.2   8.5(2)       12.2(33)SXI8 Ok

  6  30e4.dbef.3b40 to 30e4.dbef.3b6f   4.1   8.4(1)       12.2(33)SXI8 Ok

  7  001e.7afa.ecd0 to 001e.7afa.ecff   1.7   8.4(1)       12.2(33)SXI8 Ok

  9  0018.1942.0590 to 0018.1942.05bf   3.1   8.3(1)       12.2(33)SXI8 Ok



Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  5  Policy Feature Card 3       WS-F6K-PFC3B       SAL09391RLS  2.1    Ok

  5  MSFC3 Daughterboard         WS-SUP720          SAL09391SRB  2.3    Ok

  6  IEEE Voice Daughter Card    WS-F6K-48-AF       SAL1531LGXW  2.5    Ok

  9  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1028UJTP  1.5    Ok



Mod  Online Diag Status

---- -------------------

  1  Not Applicable

  2  Pass

  3  Pass

  5  Pass

  6  Pass

  7  Pass

  9  Pass


------------------ show power ------------------





system power redundancy mode = redundant

system power total =     2771.16 Watts (65.98 Amps @ 42V)

system power used =      1221.36 Watts (29.08 Amps @ 42V)

system power available = 1549.80 Watts (36.90 Amps @ 42V)

                        Power-Capacity PS-Fan Output Oper

PS   Type               Watts   A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1    WS-CAC-3000W       2771.16 65.98  OK     OK     on

2    WS-CAC-3000W       2771.16 65.98  OK     OK     on

                        Pwr-Allocated  Oper

Fan  Type               Watts   A @42V State

---- ------------------ ------- ------ -----

1    WS-C6509-E-FAN      150.36  3.58  OK

                        Pwr-Requested  Pwr-Allocated  Admin Oper

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

1    WS-X6516A-GBIC      152.04  3.62     -     -     on    off (Fabric channel errors)

2    WS-X6548-GE-TX      125.16  2.98   125.16  2.98  on    on

3    WS-X6148-RJ-45      100.38  2.39   100.38  2.39  on    on

5    WS-SUP720-3B        282.24  6.72   282.24  6.72  on    on

6    WS-X6148A-GE-45AF   282.24  6.72   282.24  6.72  on    on

7    WS-X6148A-GE-TX     105.00  2.50   105.00  2.50  on    on

9    WS-X6148-45AF       107.94  2.57   107.94  2.57  on    on

                        Inline         Inline         Inline         Inline

                        Pwr-Requested  Pwr-Allocated  Local-Pwr-Pool Power

Slot Card-Type          Watts   A @42V Watts   A @42V Watts   A @42V Status

---- ------------------ ------- ------ ------- ------ ------- ------ ----------

6    WS-F6K-48-AF          -     -        -     -       34.61  0.82  On        

9    WS-F6K-FE48-AF        -     -        -     -       34.61  0.82  On        

system auxiliary power mode = off

system auxiliary power redundancy operationally = non-redundant

system primary connector power limit =   10920.00 Watts (260.00 Amps @ 42V)

system auxiliary connector power limit = 10500.00 Watts (250.00 Amps @ 42V)

system primary power used =              1221.36 Watts (29.08 Amps @ 42V)

system auxiliary power used =            0 Watt

                        Inline         Inline-Pwr     Inline-Pwr     VDB

                        Pwr-Limit      Used-Thru-Pri  Used-Thru-Aux  Aux-Pwr

Slot Card-Type          Watts   A @42V Watts   A @42V Watts   A @42V Capable

---- ------------------ ------- ------ ------- ------ ------- ------ -------

6    WS-F6K-48-AF        850.08 20.24    34.44  0.82     -     -     No

9    WS-F6K-FE48-AF      840.00 20.00    34.44  0.82     -     -     No

---- ------------------ ------- ------ ------- ------ ------- ------ -------

Totals:                                  68.88  1.64     -     -   



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Jon Marshall Mon, 11/25/2013 - 08:34
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Try a different slot ie. slot 4 is available in your chassis. If that works then it is likely to be a problem with the actual chassis itself.


Jon

Leo Laohoo Mon, 11/25/2013 - 12:54
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I have a "WS-X6516A-GBIC" on slot 1 and it just failed, we have reseated it and enabled it via cli but it still doesn't work.

To add what Jon has stated, post the "sh log".  The diagnostics should reveal a lot of useful information.

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