Apologies if this is a daft question, but I'm tearing my hair out (what little there is left) over this.
OK, so I have a 2821 router running Callmanager Express 8.6. All working fine.
I have an NM-CUE Service Module running Unity Express 7.
All works OK, so far, in as much as I can call the voicemail system on the pilot number, and go through the enrollment process - all menu functions work ok. BUT... and this is the big problem, when I try to record a greeting or change recorded name (or even leave a voicemail message) nothing gets recorded. its almost like a 'one way voice' issue but I can confirm that this is what I'm seeing.
I've followed all the info, checked that the system is licenced, rebooted router and Unity but nothing.
has anyone got ANY ideas where to start looking for this ?