×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

UCCE maximum agents with ICM/UCCE agent mix

Unanswered Question
Nov 27th, 2013
User Badges:

     hello

I saw in the UCCE 9 BOM that ICM can support up to 28800 agents and UCCE 12000 concurrent agents.

Is it possible to support beyond 12000 with a mix of ICM agents (10000) and UCCE agents (4800) concurrent?

Thanks

Mike Kana

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion

Related Content