I am working on an issue where TMS is not pushing the meetings on devices like CTS 3000 / MX 300 , when selecting 'One button to push' while scheduling the meetings. If I select Automatic connect, it works fine.
TMS version : 13.2.1
CTS end-point version : 1.8.3
MX 300 version : TC5.0.1
It seems to be an intermittent issue, as client confirmed that it used to work before and while performing the testing, it worked at some occasions.
I tried CTS-CTS booking via TMS, no meetings pushed.
I tried two non CTS end-points ( MX 300 and SX20) - no meeting pushed .
Also, Just to highlight incase it's worth noting, that client had outlook and CTS Manager integration at some point of time in the past but they jumped to TMS now ..though the CTS Manager is not completely removed from the infrastructure.
Any inputs please ?