I have UCCX 22.214.171.12400-9
installated on UCS, and configured. Just wondering if anyone knows how to use UCCX script to record prompt and save it
1 x Supervisor
4 x Agents
Business hours 8am – 5pm
holidays off (jan, feb, may, july, nov, dec)
end of day - Voice Mail or forward to 632-5555
Announcements to be made while call is on hold
When all logged off goes to Unattended during open hours ?
any suggestions in basic essential script for the above?