11-30-2013 09:27 PM - edited 03-14-2019 12:48 PM
I have UCCX 8.6.2.22900-9
installated on UCS, and configured. Just wondering if anyone knows how to use UCCX script to record prompt and save it
1 x Supervisor
4 x Agents
Business hours 8am – 5pm
holidays off (jan, feb, may, july, nov, dec)
end of day - Voice Mail or forward to 632-5555
Announcements to be made while call is on hold
When all logged off goes to Unattended during open hours ?
any suggestions in basic essential script for the above?
thank you.
ATovar
12-01-2013 08:23 AM
check out sample scripts under the script repository here:
HTH,
Chris
12-01-2013 08:42 PM
ok. thanks for the information.
12-02-2013 06:13 AM
My pleasure, please rate all useful posts!
Chris
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