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how to i setup this auto attendant in cisco unity ?

Answered Question
Dec 3rd, 2013
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how do i setup an auto attendant in cisco unity server to provide a list of options to the caller eg.


press 1 to reach sales.  ( dials sales extension )

press 2 to reach marketing  ( dials marketing extension )

Correct Answer by Jose Pablo Vill... about 3 years 8 months ago

U want to setup call handlers, and with that you can have keypad options to go to different call handlers and so forth.

I will really recomend you to seeks for book on this matter, otherwise will be a little hard to explain with no experience in the field


Please Kudos/rate if this help!

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Overall Rating: 5 (1 ratings)
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anand.narine1 Tue, 12/03/2013 - 11:47
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if anyone can point me in the right direction as to what feature should be used in cisco unity

Correct Answer
Jose Pablo Vill... Tue, 12/03/2013 - 12:59
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  • Cisco Employee,

U want to setup call handlers, and with that you can have keypad options to go to different call handlers and so forth.

I will really recomend you to seeks for book on this matter, otherwise will be a little hard to explain with no experience in the field


Please Kudos/rate if this help!

Jaime Valencia Tue, 12/03/2013 - 13:15
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  • Cisco Employee,
  • Hall of Fame,

    2011

There are already plenty of threads with step by step configs and pointers on CSC as I already told you in another thread, you just need to search.


HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

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