12-03-2013 11:30 AM - edited 03-16-2019 08:41 PM
how do i setup an auto attendant in cisco unity server to provide a list of options to the caller eg.
press 1 to reach sales. ( dials sales extension )
press 2 to reach marketing ( dials marketing extension )
Solved! Go to Solution.
12-03-2013 12:59 PM
U want to setup call handlers, and with that you can have keypad options to go to different call handlers and so forth.
I will really recomend you to seeks for book on this matter, otherwise will be a little hard to explain with no experience in the field
Please Kudos/rate if this help!
12-03-2013 11:47 AM
if anyone can point me in the right direction as to what feature should be used in cisco unity
12-03-2013 12:59 PM
U want to setup call handlers, and with that you can have keypad options to go to different call handlers and so forth.
I will really recomend you to seeks for book on this matter, otherwise will be a little hard to explain with no experience in the field
Please Kudos/rate if this help!
12-03-2013 01:15 PM
There are already plenty of threads with step by step configs and pointers on CSC as I already told you in another thread, you just need to search.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
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