How to clean device cache on PI 2.0

johnsonyu · ‎12-04-2013

Hi,

I deployed PI 2.0 and added devices into it. For one of devices, PI complains credential mismatch. Here are troubleshooting I have done,

1. Double check credentails are identical.

2. Delete and readd the device in device work center.

Not sure if there is credential caching on the PI? Please help

Thanks

Rob Johnson · ‎12-04-2013

Prime won't cache device credential settings-

Either the credentials are correct or they're not...

If you removed the device then put it back in and it's still failing, my guess is the credentials you think are right actually aren't.

try to snmpwalk the device from your Prime server cli to make sure snmp is correct-

make sure you can ssh or telnet into the device from the Prime server-

if using ssh you will probably need to make sure ssh version 2 is running on the device-

johnsonyu · ‎12-04-2013

Hi Rob,

Thank you for your reply. I forgot the ACL applied to vty.

Thank you

Rob Johnson · ‎12-05-2013

makes sense.

good job tao!