I have a date variable and for some reason I am not able to get it working. I dont think I am being a bone head and missing anything.
I want the call center to route calls to Team A between Oct 1st and Dec 7th ever year (true). Outside those dates calls can go to Team B (false).
Today Saturday December 7th I noticed the calls are routing to Team B. They should should still be going to Team A till midnight. Below is my if node statement that does not appear to be working.
Instead of being a true statement it is taking the false route.
In my mind:
If month is greater than or equal to Oct and Day is greater then or equal to the 1st of Oct
If month is less than or equal to Dec and Day is less then or equal to the 7th of Dec
Then you are a true statement
Where am I going wrong here?
Thanks in advance for any asssitance.