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Confused about the relationship with "user" "dn"and "device"

Unanswered Question
Dec 10th, 2013
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I was confused about relationship with user dn and device.
In phone menu,there is a parameeter Onwer Id,DN have a "User associated",in end user also have a "Decice associated".

Could someone tell me about the relationship about the three parameter?

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Ajay Viswanath Tue, 12/10/2013 - 21:56
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  • Cisco Employee,

Hi,


The user id in the phone menu is explained below


From the drop-down list box, choose the user ID of the assigned phone user. The user ID gets recorded in the call detail record (CDR) for all calls made from this device. Assigning a user ID to the device also moves the device from "Unassigned Devices" to "Users" in the License Usage Report.


The device association is in end user is used for the user to login to the phone, to update speed dials,personal directory etc.


Pls Rate if it helps

Regards

Ajay

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