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wism cannot access through web

Unanswered Question
Jan 6th, 2014
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Hi ,

One of the  wism controller in the module  cannot access throuh the web interface . ( ican access the second controller in the same module without any problem )


It may work after 2 -3 reboot or power off the module  for sometimes .After sometime the same problem happens 



Operational Status of the Controller : Oper-Up


Modular switch model : C6513



Please help


Thanks

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Leo Laohoo Mon, 01/06/2014 - 01:42
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Post the output to the command "sh wism module X controller Y status".

support sbt Mon, 01/06/2014 - 01:59
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Operational Status of the Controller : Oper-Up

Service VLAN                         : 200

Service Port                         : 9

Service Port Mac Address             : 001a.xxxx.xxxx

Service IP Address                   : 172.10.129.3

Management IP Address                : 10.0.2.10

Software Version                     : 4.2.207.0

Port Channel Number                  : 525

Allowed-vlan list                    : 14,27,37-41

Native VLAN ID                       : 27

WCP Keep Alive Missed                : 0

Leo Laohoo Mon, 01/06/2014 - 02:04
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Software Version                     : 4.2.207.0

I think you need to upgrade the firmware of your controller. 

It may work after 2 -3 reboot or power off the module  for sometimes .After sometime the same problem happens 

This description is typical of a firmware bug.  If you need to choose a good version, go with 7.0.240.X.


Don't forget to upgrade the bootstrap.

support sbt Mon, 01/06/2014 - 02:25
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We use ap1020 (aironet) , we tried to upgrade the controller  .Once the controller upgraded  AP'S are not connecting to the controller

Leo Laohoo Mon, 01/06/2014 - 02:31
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We use ap1020 (aironet) , we tried to upgrade the controller  .Once the controller upgraded  AP'S are not connecting to the controller

Hmmmm ... Maybe the issue could be the version of your web browser. 

Sandeep Choudhary Mon, 01/06/2014 - 02:04
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Hi,


Can u please paste the output of the command: show network status


If you sse these commands is disabled then please enabled it agin :


WLC > config network ssh enable

WLC > config network webmode enable

WLC > config network secureweb enable


There was a bug in the wisms and the workaround  was to reload the controller.


If u have 2 wism then please Move over the APs and reload that WLC , that should fix it.


Hope it helps.


Regards

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