Wism 2 Upgrade to 7.4.110 can not work

Endorsed Question
Jan 8th, 2014
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Hi,

I have a problem about WISM2 . After i upgraded Wism 2  version 7.2.110.0 to 7.4.110.0 It cannot work.

When Wism 2 is start up about 5 - 10 minute. It will reboot again.



WS-C6509-E Software Version is  12.2(33)SXJ3. It configure VSS . Supervisor Model  is VS-S720-10G


It show massage in log when Wism 2 is down as below.


Jan  8 14:47:09.113 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet2/4/2, changed state to down

Jan  8 14:47:09.133 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet2/4/2, changed state to up

Jan  8 14:48:37.521 GMT: %WiSM-5-STATE: Controller 1 in slot 36 is Oper-Down

Jan  8 14:48:51.141 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet2/4/2, changed state to down

Jan  8 14:48:51.153 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet2/4/2, changed state to up

Jan  8 14:49:35.562 GMT: %WiSM-5-STATE: Controller 1 in slot 36 is Oper-Up



How should i do to solve this problem ?


Regards

Termsak

Cisco Endorsed by Daniel Bruhn
y.termsak about 3 years 7 months ago

Yes already.


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Leo Laohoo Wed, 01/08/2014 - 02:15
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Did you upgrade the FUS of the WiSM-2?

Leo Laohoo Wed, 01/08/2014 - 02:24
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Yes already.

Telnet/SSH and post the output to the command "sh sysinfo".

y.termsak Wed, 01/08/2014 - 02:28
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Wism 2 Version  7.2.110.0

I cannot access with SSH/Telnet. It reject.

But i can access with browser only.


Leo Laohoo Wed, 01/08/2014 - 03:01
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Wism 2 Version  7.2.110.0

I cannot access with SSH/Telnet. It reject.

On your 6500 do the following:  session switch X module Y controller 1


Then post the output to the command "sh sysinfo".

y.termsak Wed, 01/08/2014 - 03:09
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When i use your command . It can not access . it reject same SSH.


But in version 7.4.110.0 . I can

Leo Laohoo Wed, 01/08/2014 - 03:26
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Something is not right here.

Can you post the output to the 6500 command "sh wism switch X module Y controller 1 status". Please post the ENTIRE output.

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y.termsak Wed, 01/08/2014 - 07:21
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This is the result.


6509TG-E-VSS-1#sh wism switch 2 module 4 controller 1 status

WiSM Controller 1 in Slot 36 configured with auto-lag


Operational Status of the Controller : Oper-Up

Service VLAN                                : 192

Service Port                                   : 3

Service Port Mac Address               : 30e4.db39.2621

Service IP Address                          : 192.168.1.4

Management IP Address                 : 172.17.5.253

Software Version                            : 7.2.110.0

Port Channel Number                      : 727

Allowed-vlan list                              : 6,36,49-50,65,94,118-119

Native VLAN ID                               : 94

WCP Keep Alive Missed                  : 0

y.termsak Wed, 01/08/2014 - 07:33
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I try to access Wism2 by CLI many time and I can access to Wism2


=======================================================

[Connection to 192.168.1.4 closed by foreign host]

6509TG-E-VSS-1#session switch 2 slot 4 processor 1

The default escape character is Ctrl-^, then x.

You can also type 'exit' at the remote prompt to end the session

Trying 192.168.1.4 ... Open


[Connection to 192.168.1.4 closed by foreign host]

6509TG-E-VSS-1#session switch 2 slot 4 processor 1

The default escape character is Ctrl-^, then x.

You can also type 'exit' at the remote prompt to end the session

Trying 192.168.1.4 ... Open


(WiSM-slot36-1)

User:

[Connection to 192.168.1.4 closed by foreign host]

6509TG-E-VSS-1#session switch 2 slot 4 processor 1

The default escape character is Ctrl-^, then x.

You can also type 'exit' at the remote prompt to end the session

Trying 192.168.1.4 ... Open


[Connection to 192.168.1.4 closed by foreign host]

6509TG-E-VSS-1#session switch 2 slot 4 processor 1

The default escape character is Ctrl-^, then x.

You can also type 'exit' at the remote prompt to end the session

Trying 192.168.1.4 ... Open


[Connection to 192.168.1.4 closed by foreign host]

6509TG-E-VSS-1#session switch 2 slot 4 processor 1

The default escape character is Ctrl-^, then x.

You can also type 'exit' at the remote prompt to end the session

Trying 192.168.1.4 ... Open


(WiSM-slot36-1)

User:

Password:

(WiSM-slot36-1) >

=============================================


The result of sysinfo as below:


Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.2.110.0

Bootloader Version............................... 1.0.16

Field Recovery Image Version..................... 7.0.112.21

Firmware Version................................. FPGA 1.7, Env 0.0, USB console 2.2

Build Type....................................... DATA + WPS


System Name......................................

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1293

IP Address....................................... 172.17.5.253

Last Reset....................................... Software reset

System Up Time................................... 0 days 6 hrs 55 mins 53 secs

System Timezone Location......................... (GMT +7:00) Saigon, Hanoi, Bangkok, Jakatar


Configured Country............................... TH  - Thailand


State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled


Number of WLANs.................................. 4

Number of Active Clients......................... 4532


Burned-in MAC Address............................ 30:E4:DB:39:26:20

Maximum number of APs supported.................. 300

Leo Laohoo Wed, 01/08/2014 - 14:12
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Before you upload the firmware, can you please check that the file's MD5 hash checksum is a match to the hash checksum value found in the Cisco website?

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