I have two questions regarding Cisco Unified Presence.
I have installed CUPS 9.1 in our CUCM 9.1 environment.
All call control, calendering and IM works fine with both CUPC and Jabber Clients
We would like to open our presence server up to be allowed to service our external support clients from outside of our firewall. Is this possible and which ports will need to be allowed through the firewall?
I.e. a Jabber/XMPP Openfire clients external to the organisation to go through the firewall and hit our cisco presence server. Only IM functionality is required.
Federation is out of the equation, as our organisation are security/compliance conscious that gtalk / AOL / iChat have the ability to log messages outside the organisation.
Also, as the external clients are not part of the organisation, is there any way to create a user that is not imported from CUCM.
I would like to utilise CUPS, instead of an open source XMPP server, as we are then able to utilise call control for internal users.
Thanks for your assistance.