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WLC Config Backup to a Remote FTP server using Prime

Answered Question
Jan 11th, 2014
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I'm able to backup WLC configs to the localdisk using TFTP

I'm able to backup WLC configs to the localdisk using FTP

However, when I try to back WLC configs to an FTP server not local to Prime the backups fail (I don't have the exact/vague error MSG in front of me)


My question is simply this:: Can it be done? I've just never tried.....

Correct Answer by Scott Fella about 3 years 7 months ago

I also tired it on a 5508 running v7.4.110.0 with SNMPv3 and the backup also works.  I will be upgrading the 5508 for testing some issues on v7.6.


Thanks,

Scott

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Correct Answer by Rasika Nayanajith about 3 years 7 months ago

Hi Rob,


Yes it is possible & straight forward


As long as you have added your external FTP/TFTP server onto prime (Configure -> FTP/TFTP/SFTP section) with required parameters (username/password for FTP) you should be able to select it as backup destination. In that way you can do  WLC configuration backup to it.


Here is my configuration example using PI 1.4.1, I am sure process is same in 2.0

http://mrncciew.com/2014/01/12/wlc-config-backup-using-prime/


HTH

Rasika


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Leo Laohoo Sat, 01/11/2014 - 12:42
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To be honest, I've never tried doing file transfer using FTP.

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Scott Fella Sat, 01/11/2014 - 18:46
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From PI 2.0, I can't choose a Repository other than the default:)

I guess you can use a CLI template and perform a backup to an FTP server other than PI itself.

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Correct Answer
Rasika Nayanajith Sat, 01/11/2014 - 22:09
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Hi Rob,


Yes it is possible & straight forward


As long as you have added your external FTP/TFTP server onto prime (Configure -> FTP/TFTP/SFTP section) with required parameters (username/password for FTP) you should be able to select it as backup destination. In that way you can do  WLC configuration backup to it.


Here is my configuration example using PI 1.4.1, I am sure process is same in 2.0

http://mrncciew.com/2014/01/12/wlc-config-backup-using-prime/


HTH

Rasika


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Rob Johnson Sun, 01/12/2014 - 07:19
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thanks guys for your responses.  as mentioned, i'd just never done it before myself and haven't seen many customers except this one who is.

when the customer i'm speaking of tries to backup to the remote ftp server he gets the error msg "failed for all devices".


when i get to the office tomorrow the 1st thing i'll try on my lab server (which is failing too and which is running snmpv3 on that WLC) which is also failing w/ the same msg is change the WLC to snmpv2 and try again.

Scott Fella Sun, 01/12/2014 - 08:45
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Just tried it on PI 2.0 and it does work... I'm use to creating the repository from the CLI, but thats only good for the PI backup and doesnt' show up in the GUI. 


Thanks,

Scott

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Rob Johnson Sun, 01/12/2014 - 09:13
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Scott,

thanks for trying that out.

So you went into Configure -> FTP/TFTP/SFTP and created a remote FTP location and were able to backup the WLC configs to there?

What version of SNMP is the WLC(s) running? v2 or v3

Rob Johnson Sun, 01/12/2014 - 09:26
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Also Scott,

What model is the WLC(s) and what version of code?

My lab setup is PI 2.0 w/ a single 2504 running 7.4.111.0 that is also failing...



let me know thanks, rob

Scott Fella Sun, 01/12/2014 - 09:29
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Right now it's snmpv2 but can try v3 I'm running a 2504 with v7.6. Even though it's not supported on PI 2.0:)

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Scott Fella Sun, 01/12/2014 - 09:49
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SNMPv3 works fine also.  The default SNMPv3  Authentication Protocol and the Privacy Protocol are different than the default on PI 2.0 so just make sure they match to what you use on the WLC or vice versa.  After PI syncs and the WLC shows up as reachable, I was able to FTP the configuration backup to an external FTP.


Thanks,

Scott

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Correct Answer
Scott Fella Sun, 01/12/2014 - 10:15
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I also tired it on a 5508 running v7.4.110.0 with SNMPv3 and the backup also works.  I will be upgrading the 5508 for testing some issues on v7.6.


Thanks,

Scott

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Rob Johnson Sun, 01/12/2014 - 10:59
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Scott,

One last question::

Do you have the Prime 2.0 December update installed (pi_update_2.0-3.zip)?  Is seen under Administration> Software Update-----



Scott Fella Sun, 01/12/2014 - 11:04
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I have this version, but when I patched it, I get and error when trying to check for updates... I don't see a Decmember one?




Thanks,

Scott

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Scott Fella Sun, 01/12/2014 - 11:05
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Nevemind... I have 2.0.10


Thanks,

Scott

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Rob Johnson Sun, 01/12/2014 - 11:15
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k,

so it looks like you have the device update package installed but don't in fact have the December patch installed (pi_update_2.0-3.zip)

.

thanks again scott for yours as well as rasikanayanajith's help on this case as well as others i seem to always get answered on this forum.

Scott Fella Sun, 01/12/2014 - 11:17
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Do I need to install that also?  Is that why I'm not able to check for updates and have to upload the file manually?


Thanks,

Scott

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Scott Fella Sun, 01/12/2014 - 11:30
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That December patch comes up as October in PI.  You can see I uploaded the 2.0-3 from CCO is December, But the file date is for the ubf is 11/11/2013 and PI reports it as October also?




Thanks,

Scott

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Scott Fella Sun, 01/12/2014 - 11:33
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By the way... tested it out on a 5508 SNMPv3 running v7.6.100.0 and worked fine.


Thanks,

Scott

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Rasika Nayanajith Sun, 01/12/2014 - 11:30
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No worries Rob, Try it in your lab set up & let us know if it doesn't work, may be some other issue


Rasika

Rob Johnson Mon, 01/13/2014 - 16:42
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a different lab box i used today (other than my lab VM) worked fine backing up WLC configs to a remote FTP server


as usual:::: "thanks guys for the response!"

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