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Cisco Phones are Hanging and keeps stucking

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Jan 13th, 2014
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   Users are complaining that Cisco Phones are hanging, when calling internally and externally, means it stuck for two seconds before calling or doing any action.But when i checked the call manager all the services are Active and running.


What  is the root cause of the issue. In future if same problem occurs how to avoid it.

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MurthyKanuri Wed, 01/15/2014 - 04:34
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We have  Cisco Unified CM Administration System version: 6.1.2.1000-13 and  Cisco Ip Phones 7920, 7921 and 7945. 

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