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CRS-1 boot failed problem

Unanswered Question
Jan 13th, 2014
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Hi expert

after greeting ,

I  have CRS1/8 with  two RPs installed, suddenly  RP0 failed to boot and standby RP1  is running as active RP, when i console to RP0  i got the following output :


Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time


F


***  Exception ***

Exception vector =


Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time


f0



Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time


EC


***  Exception ***

Exception vector = 0x00

CPU context of the most recent exception:

PC  = 0x



Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time


F

*** ÿÿÿÓÿÿÿÏÿÕ

Î Exception ***

Exception vector = 0x0[0000000000000


CPU context of the most recent exception:

PC  = 0x



and i can't enter the rommon so I really appreciate if you help me to solve this issue

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Rivalino Tamaela Mon, 01/13/2014 - 14:00
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  • Cisco Employee,

Bilal,


Looks to me a hardware issue. Please open TAC case, it most likely end up with RMA.


thanks,

rivalino

bilal Adel Mohammed Tue, 01/14/2014 - 09:26
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Hi Rivalino,

Can you explain what  is RMS mean ? and don't you think it is a CRS Bug ?


Regards

Rivalino Tamaela Tue, 01/14/2014 - 09:53
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  • Cisco Employee,

RMA is replacement of the product that is under warranty or contract. If the RSP is broken due to hardware issue, and if it is under Cisco contract or warranty, you can open the TAC case to investigate this further. If TAC conclude this is hardware issue, then you will receive replacement. I do not think this is a bug, you can open case now and i can work with you to confirm this.


thanks,

rivalino

bilal Adel Mohammed Tue, 01/14/2014 - 10:55
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thanks Rivalino for your cooperation

Actually we are beyond the warranty ( unfortunately ), and this RP belong to one of important Core ,and now we have a single point of failur ( only RP1 ).

tomorrow also I will keep trying and if something happened I will ask you again

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