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Cisco Supervisor Destop vs Windows 7 professional

Unanswered Question
Jan 23rd, 2014
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Hello,

We are using UCCX 7.0 and we recently upgraded to Windows 7 professional 32 bit. When I try to install Cisco Supervisor Desktop on my PC , it says not compatible with Cisco.

Any thoughts around that?

Thanks,


Asad Hanif         

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Chris Deren Thu, 01/23/2014 - 08:18
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Do you already have CAD agent installed on the PC? If so, uninstall it and then install the CSD which includes CAD.


HTH,


Chris

Gabriel Saavedra Fri, 01/24/2014 - 09:01
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Asad, what is the exact UCCX version? Is this 7.0(2)?

UCCX 7.0(2) is the one that officially supports Windows 7


HTH


Gabriel.

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