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Cisco Supervisor Desktop Error

Unanswered Question
Jan 26th, 2014
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We are having a Supervisor desktop where real time monitoring is going on... there was "voice CSQ - Team Summary" where waiting calls are Highlighted..some how we are not able to get those highlighted color... can any oe help in this....

I am attaching previous desktop screen snap ...







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Anurag Siddhu Mon, 01/27/2014 - 08:03
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Hi


What version of UCCX are you running ?


i believe its lower or equal to 8.5.1 Su3 ?



Regards

Anurag

Vijay Patil Wed, 02/05/2014 - 00:14
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Hi Anurag,


We are using UCCX.


System version: 8.5.1.11002-22

Anurag Siddhu Wed, 02/05/2014 - 08:42
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Hi


Yes, thats what i thought too,


this is a bug , you have a upgrade to 8.5.1.Su3 or higher to fix this.



Regards

Anurag

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