I am looking for a solution to the following problem but only have CUCM and CUC 8.6 available.
For certain users, I want all their incoming DID calls to divert to CUC, play a message to say "Calls to this number may be recorded" and then for CUC to transfer the call to the DID number. If the user doesn't answer the call then it should divert to their CUC mailbox.
I can deliver the incoming DID calls to CUC via a CTI Route Point which is in a seachable partion on the incoming gateway. Once in Unity I can use a routing rule to send the call to a Call Handler and play the message but I cannot find a way for the Call Handler to then transfer the call to the original DID number.
I think this would have been possible with Unity as it was possible to use variables in the number field for transfers but perhaps not so with CUC.
I don't have the budget to purchase UCCX or similar to do this and have to use what's available.