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Cisco IP Phone display- permanent line

Unanswered Question
Carlo Poggiarelli Mon, 02/10/2014 - 05:01
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Hi.

It should be the default behaviour in CUCM if you fill the "line text label" field

In CME you can use "System Message" under telephony service configuration to add " Your Current Options" message.




HTH


Regards


Carlo






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Carlo Poggiarelli Mon, 02/10/2014 - 06:06
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Hi.

Have you filled the "Line Text" value under IP Phone's Directory number configuration page?

What is the ip phone firmware version?


Let usknow


Regards


Carlo




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"The more you help the more you learn"

rikardkrvaric Mon, 02/10/2014 - 06:13
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We have had this same issue with our phones.

We had to upgrade the firmware for the phones.

If it is currently BELOW 8.5, you must upgrade to 8.5 first, then, to 9.x...

Upgrade to 8.5+ will eliminate this silly line.


What is the firmware/Active Load you are running on the phone?


CUCM-firmware.png

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