note: CUCM version 9.1.2
I have an issue when dialing people from a Telepresence endpoint.
For phones, we have setup a specific phone service pointing to an external web server for Phone Directory.
Telepresence endpoints cannot use that service and point automatically to the default corporate directory.
Since we upgraded CUCM to version 9.1.2, the "Directory URI" parameter is now setup on end-users and their associated DN, as it is synced with LDAP.
So when we want to dial a user using the directory from a Telepresence endpoint it dials the SIP address: [email protected]
The problem is that the "directory-URI" parameter pulled from LDAP is sip:[email protected]
When dialing from a phone a Telepresence endpoint the URI displays as [email protected]and when dialing that back (or diling it manualy) from the Telepresence endpoint, it then reaches the end-user.
But I don't want to to update our thousands of DNs, even with any of the bulk admin tools.