TMS sending individual booking confirmation e-mails for end-points

Unanswered Question
Feb 13th, 2014
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Hi All,



I have set-up an user account on TMS and in Events notification, I selected all the devices and select event type as Scheduling for them.

Now, when I am booking a conference, I am getting individual e-mail confirmation for each device rather than 1 consolidated e-mail which is the requirement,can someone advise how this can be sorted out ?



Thanks

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Patrick Sparkman Thu, 02/13/2014 - 09:24
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To my knowledge there is no way to change this, the event notifications will send an email whenever the specific event is triggered, no consolidation of emails unfortunately.

anjali.garg Thu, 02/13/2014 - 09:33
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Hi Patrick,


It works fine for other clients, we receive a single e-mail confirmation for each booking ( no matter how many end-points are added in that booking).



In this case, we receiving seperate confirmation for each end-point.



Regards

Anjali

Patrick Sparkman Thu, 02/13/2014 - 09:35
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Hm, good to know.  Thanks!

Well in that case, I do not know.

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