TMS sending individual booking confirmation e-mails for end-points

anjali.garg · ‎02-13-2014

Hi All,

I have set-up an user account on TMS and in Events notification, I selected all the devices and select event type as Scheduling for them.

Now, when I am booking a conference, I am getting individual e-mail confirmation for each device rather than 1 consolidated e-mail which is the requirement,can someone advise how this can be sorted out ?

Thanks

Patrick Sparkman · ‎02-13-2014

To my knowledge there is no way to change this, the event notifications will send an email whenever the specific event is triggered, no consolidation of emails unfortunately.

anjali.garg · ‎02-13-2014

Hi Patrick,

It works fine for other clients, we receive a single e-mail confirmation for each booking ( no matter how many end-points are added in that booking).

In this case, we receiving seperate confirmation for each end-point.

Regards

Anjali

Patrick Sparkman · ‎02-13-2014

Hm, good to know. Thanks!

Well in that case, I do not know.