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Ironport M670 no operating system installed

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Hiram Morlan
Level 1
Level 1

‎02-18-2014 05:59 PM - edited ‎02-21-2020 05:06 AM

Hi! I received an Ironport M670 from RMA but it doesn't have anything installed. It just boot.

I want to know where to find an iso file so i can install manually the Ironport application.

Thanks!

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Robert Sherwin
Cisco Employee
Cisco Employee

‎03-10-2014 07:17 AM

If the RMA appliance does not have anything installed, and you are not getting the standard boot to AsyncOS, you will need to follow-up with the case that was opened for the RMA, or you will need open a new support case: 

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case

You can follow the quick-start guide:

Cisco IronPort M670 Quickstart Guide

Upon boot - you should just be following the standard turn up process.  Once the appliance is online, assign a temporary IP address, and migrate the old configuration as needed, if applicable.

 

Hope this helps!

-Robert

 

(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

Cheers,
Robert Sherwin

View solution in original post

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Go to solution
Robert Sherwin
Cisco Employee
Cisco Employee

‎03-10-2014 07:17 AM

If the RMA appliance does not have anything installed, and you are not getting the standard boot to AsyncOS, you will need to follow-up with the case that was opened for the RMA, or you will need open a new support case: 

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case

You can follow the quick-start guide:

Cisco IronPort M670 Quickstart Guide

Upon boot - you should just be following the standard turn up process.  Once the appliance is online, assign a temporary IP address, and migrate the old configuration as needed, if applicable.

 

Hope this helps!

-Robert

 

(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

Cheers,
Robert Sherwin
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