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AIR-LAP1242AG-A-K9 Cannot Join to WLC

Answered Question
Feb 20th, 2014
User Badges:

Guys,


I have problem, i try to connect AP AIR-LAP1242AG-A-K9 to WLC 4400 with Software 7.0.98.218, but the AP indicator is blink and always request new IP addres (based on AP logg console), this device can ping from LAN but unstable (based on logg, the AP always request new IP Address).


anyone have any had same experience with this case?

This is log when i try console to AP.



++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


Xmodem file system is available.

flashfs[0]: 15 files, 4 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 15998976

flashfs[0]: Bytes used: 10084864

flashfs[0]: Bytes available: 5914112

flashfs[0]: flashfs fsck took 36 seconds.

Base ethernet MAC Address: 00:1d:45:36:86:ca

Initializing ethernet port 0...

Reset ethernet port 0...

Reset done!

ethernet link up, 100 mbps, full-duplex

Ethernet port 0 initialized: link is up

Loading "flash:/c1240-k9w8-mx.124-23c.JZ/c1240-k9w8-mx.124-23c.JZ"...########################################################################################################################################################################################################################################################################################################################################################################################################################################################


File "flash:/c1240-k9w8-mx.124-23c.JZ/c1240-k9w8-mx.124-23c.JZ" uncompressed and installed, entry point: 0x3000

executing...


              Restricted Rights Legend


Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.


           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706




Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(23c)JZ, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Wed 06-Apr-11 15:01 by prod_rel_team



Proceeding with system init


Proceeding to unmask interrupts

Initializing flashfs...


flashfs[1]: 15 files, 4 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15740928

flashfs[1]: Bytes used: 10084864

flashfs[1]: Bytes available: 5656064

flashfs[1]: flashfs fsck took 5 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.


Radio0  present A506 7100 E8000000 A0000000 80000000 3

Radio1  present A506 6700 E8000100 A0040000 80010000 2

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


cisco AIR-LAP1242AG-A-K9   (PowerPCElvis) processor (revision A0) with 25590K/7168K bytes of memory.

Processor board ID FTX1135B3ZF

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 7.0.98.218

1 FastEthernet interface

2 802.11 Radio(s)


32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: xxxxxxxxxx

Part Number                          : 73-9925-06

PCA Assembly Number                  : 800-26579-05

PCA Revision Number                  : xxxxx

PCB Serial Number                    : xxxxxxx

Top Assembly Part Number             : xxxxxxx

Top Assembly Serial Number           : xxxxxxx

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1242AG-A-K9 

% Please define a domain-name first.



Press RETURN to get started!



*Mar  1 00:00:06.526: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed

*Mar  1 00:00:08.150: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0

*Mar  1 00:00:09.747: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1

*Mar  1 00:00:09.863: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)


*Mar  1 00:00:09.895:  status of voice_diag_test from WLC is false

*Mar  1 00:00:12.004: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:12.072: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(23c)JZ, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Wed 06-Apr-11 15:01 by prod_rel_team

*Mar  1 00:00:12.072: %SNMP-5-COLDSTART: SNMP agent on host AP001d.4536.86ca is undergoing a cold start

*Mar  1 00:00:12.154: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Mar  1 00:00:12.161: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Mar  1 00:00:12.161: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar  1 00:00:12.369: %SSH-5-ENABLED: SSH 2.0 has been enabled

*Mar  1 00:00:13.016: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar  1 00:00:13.170: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Mar  1 00:00:13.170: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar  1 00:00:20.493: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxxx.xxxx


*Mar  1 00:00:30.976:  status of voice_diag_test from WLC is false

*Mar  1 00:00:31.083: Logging LWAPP message to 255.255.255.255.


*Mar  1 00:00:34.263: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

*Mar  1 00:00:34.304: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Mar  1 00:00:34.342: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:00:35.265: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Mar  1 00:00:35.265: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated

*Mar  1 00:00:35.304: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:00:42.131: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:00:42.135: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:00:42.139: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net

*Mar  1 00:01:32.143: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

*Mar  1 00:01:34.274: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

Not in Bound state.

*Mar  1 00:01:40.659: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Mar  1 00:01:40.778: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxxx.xxxx


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:01:48.652: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:01:48.655: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:01:48.657: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net

*Mar  1 00:02:28.661: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

*Mar  1 00:02:37.173: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Mar  1 00:02:37.290: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxx.xxxx


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:02:45.164: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:02:45.167: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:02:45.169: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net

*Mar  1 00:03:25.170: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

*Mar  1 00:03:33.681: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Mar  1 00:03:33.798: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxxx.xxxx


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:03:41.673: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:03:41.676: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:03:41.678: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net

*Mar  1 00:04:21.679: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

*Mar  1 00:04:30.191: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Mar  1 00:04:30.308: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxxx.xxxx


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:04:38.181: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:04:38.184: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:04:38.187: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net

*Mar  1 00:05:18.191: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

*Mar  1 00:05:26.703: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Mar  1 00:05:26.820: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.11.150, mask 255.255.255.0, hostname AP001d.xxxx.xxxx


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:05:34.694: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:05:34.696: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:05:34.699: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROL





++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



Thanks!!!

Correct Answer by arikawahyono about 3 years 5 months ago

Dear Team,


My AP has associate with the wlc, all i do is reset and reset AP to factory default, and then i assign static ip address and now the AP has discover from wlc and then i change the static to dhcp and everything going normally.

this step has been done before but failed.


Thanks for support!!


Arik

Correct Answer by Scott Fella about 3 years 5 months ago

Can you try to factory default the AP and don't use a static.

Here are a few ways to factory default. Try LWAPP first and then if that doesn't take then CAPWAP

debug lwapp console cli
debug capwap console cli
erase /all nvram

*******************************************************
Example:

Entered the username and password
debug capwap console cli
erase /all nvram:
[confirm]
undebug all
reload
[confirm]

*******************************************************
Hold reset for over 30 seconds to get to ROMMON

ap:delete flash:private-config
ap:delete flash:private-multiple-fs
ap:boot

Your AP will be factory default


Sent from Cisco Technical Support iPhone App

Correct Answer by Rasika Nayanajith about 3 years 5 months ago

Hi Arika,


If your WLC mgt vlan is not DHCP enable, yes you can try manually configure an IP like below (IP & Gateway & WLC mgt IP info you have to change to according to your IP scheme). If CAPWAP keyword does not work uses LWAPP keyword in the command syntax


LWAP#debug capwap console cli

LWAP#capwap ap ip address 10.10.110.5 255.255.255.0

LWAP#capwap ap ip default-gateway 10.10.110.1

LWAP#capwap ap controller ip address 10.10.110.10


LWAP#debug lwapp console cli

LWAP#lwapp ap ip address 10.10.110.5 255.255.255.0

LWAP#lwapp ap ip default-gateway 10.10.110.1

LWAP#lwapp ap controller ip address 10.10.110.10


Refer this for more details

http://mrncciew.com/2013/03/17/ap-registration/


Post the AP console output this time if that does not work


HTH

Rasika


**** Pls rate all useful responses ****

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Loading.
Rasika Nayanajith Thu, 02/20/2014 - 23:33
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 Wireless

Hi Arika,


Try to put the AP onto the same vlan as WLC management IP address.Then if it register, later on you can re-connect the AP whereever you wanted with any other vlan configuration.


Looks like AP cannot learn about WLC


HTH

Rasika


**** Pls rate all useful responses ****

arika_wahyono Thu, 02/20/2014 - 23:42
User Badges:

Hi Rasika,


did you mean i should configure static ip address for this AP? and then i reconfigure this ap to use ip dhcp?

Correct Answer
Rasika Nayanajith Thu, 02/20/2014 - 23:49
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 Wireless

Hi Arika,


If your WLC mgt vlan is not DHCP enable, yes you can try manually configure an IP like below (IP & Gateway & WLC mgt IP info you have to change to according to your IP scheme). If CAPWAP keyword does not work uses LWAPP keyword in the command syntax


LWAP#debug capwap console cli

LWAP#capwap ap ip address 10.10.110.5 255.255.255.0

LWAP#capwap ap ip default-gateway 10.10.110.1

LWAP#capwap ap controller ip address 10.10.110.10


LWAP#debug lwapp console cli

LWAP#lwapp ap ip address 10.10.110.5 255.255.255.0

LWAP#lwapp ap ip default-gateway 10.10.110.1

LWAP#lwapp ap controller ip address 10.10.110.10


Refer this for more details

http://mrncciew.com/2013/03/17/ap-registration/


Post the AP console output this time if that does not work


HTH

Rasika


**** Pls rate all useful responses ****

arika_wahyono Fri, 02/21/2014 - 00:16
User Badges:

Hi Rasika,


did this problem because Policy Configuration? because on my WLC only use self-signed certs (SSCs).


btw,

is it problem when i use vlan  WLC to assign ip address to AP? because other AP not same vlan with WLC, i mean that configuration not impact to existing AP.


Thanks,

Arik

Rasika Nayanajith Fri, 02/21/2014 - 15:41
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 Wireless

did this problem because Policy Configuration? because on my WLC only use self-signed certs (SSCs)

No, there should be a way to AP to learn about WLC IP. It can be either layer 3 broadcast, DNS, DHCP option 43 or statically configured. Since you have not setup any of those (as per the AP log we can tell it does not know what is WLC IP & that's why it is keep rebooting), I have requested you to configure it statically & see. If a AP register for a controller it will remember that WLC IP & alway search for it as long as it has L3 reachability to your WLC.


is it problem when i use vlan  WLC to assign ip address to AP? because other AP not same vlan with WLC, i mean that configuration not impact to existing AP.

AP does not need to be on same vlan as WLC. But if you put on the same vlan, then via L3 broadcast AP will find the controller IP. (so you do not want to configure statically in this case). That's a easy test to see if there is any other issue why AP cannot register to a WLC. If that register you can put AP back to where it was, it is only for testing we are doing it.


It won't impact any other APs if those already register to WLC.


HTH

Rasika


**** Pls rate all useful responses ****

arikawahyono Sun, 02/23/2014 - 18:58
User Badges:

Dear Rasika,


I forgot, that before i reset this AP, this AP has detect by WLC but with static IP Address.

reason for the reset because AP with different vlan.

So, we can say that AP has been detected by WLC before,

now, what should i do? should i configure this AP with static IP Address?



Thanks,

Arik

arikawahyono Mon, 03/03/2014 - 22:12
User Badges:

I try your post to assign static ip address, but the result is same, the AP still not discover from WLC.



sorry, update, not work... , but before the AP is discover with static ip address


we use dhcp server with dedicated server, not dhcp from switch or router.


Thxs,

Scott Fella Tue, 03/04/2014 - 04:12
User Badges:
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  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Connect the AP to the same Vlan as the WLC management IP address. Make sure that when the AP boots up, that it gets a DHCP address, so this means the subnet needs to have a valid DHCP scope to hand out IP address. This is the easiest way
For the AP to join... Same layer 2 network.

The management and ap-manager if the WLC should be on the same subnet to.

Sent from Cisco Technical Support iPhone App

arikawahyono Wed, 03/05/2014 - 19:27
User Badges:

Hai Scott,


I had config static ip address for this AP with same vlan with WLC, but still not work,

I try debug the AP, this is the message:


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


TEST#debug lwapp client error

LWAPP Client ERROR display debugging is on

TEST#debug lwapp client eve 

TEST#debug lwapp client event

LWAPP Client EVENT display debugging is on

TEST#

TEST#debug lwapp client pack 

TEST#debug lwapp client packet

LWAPP Client PACKET display debugging is on

TEST#

TEST#

TEST#

TEST#

*Mar  1 01:45:24.237: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 01:45:24.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:45:24.237: LWAPP_CLIENT_EVENT: spamSendDiscoveryRequest: sending discovery type 1 to

x.x.x.x

*Mar  1 01:45:24.237: Sent Msg Type   :   DISCOVERY_REQUEST

*Mar  1 01:45:24.237: Msg Length     :   21

debug lwapp client packet SeqNum     :   0

LWAPP Client PACKET display debugging is on

TEST#

TEST#

TEST#debug lwapp client conf  

TEST#debug lwapp client config

LWAPP Client config display debugging is on

TEST#

TEST#

TEST#

*Mar  1 01:45:37.237: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 01:45:37.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:45:37.237: LWAPP_CLIENT_EVENT: spamSendDiscoveryRequest: sending discovery type 1 to

x.x.x.x

*Mar  1 01:45:37.237: Sent Msg Type   :   DISCOVERY_REQUEST

*Mar  1 01:45:37.237: Msg Length     :   21

*Mar  1 01:45:37.237: Msg SeqNum     :   0

*Mar  1 01:45:50.237: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 01:45:50.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:45:50.237: LWAPP_CLIENT_EVENT: spamSendDiscoveryRequest: sending discovery type 1 to

x.x.x.x

*Mar  1 01:45:50.237: Sent Msg Type   :   DISCOVERY_REQUEST

*Mar  1 01:45:50.237: Msg Length     :   21

*Mar  1 01:45:50.237: Msg SeqNum     :   0

*Mar  1 01:46:03.237: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 01:46:03.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:46:03.237: LWAPP_CLIENT_EVENT: spamSendDiscoveryRequest: sending discovery type 1 to

x.x.x.x

*Mar  1 01:46:03.237: Sent Msg Type   :   DISCOVERY_REQUEST

*Mar  1 01:46:03.237: Msg Length     :   21

*Mar  1 01:46:03.237: Msg SeqNum     :   0

*Mar  1 01:46:16.237: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 01:46:16.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:46:16.237: LWAPP_CLIENT_EVENT: spamResolveStaticGateway  - gateway found

*Mar  1 01:46:16.237: LWAPP_CLIENT_EVENT: spamSendDiscoveryRequest: sending discovery type 1 to x.x.x.x

*Mar  1 01:46:16.237: Sent Msg Type   :   DISCOVERY_REQUEST

*Mar  1 01:46:16.237: Msg Length     :   21

*Mar  1 01:46:16.237: Msg SeqNum     :   0




with x.x.x.x is the ip address of AP,


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++




Thanks,

Arik

Correct Answer
Scott Fella Wed, 03/05/2014 - 21:00
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Can you try to factory default the AP and don't use a static.

Here are a few ways to factory default. Try LWAPP first and then if that doesn't take then CAPWAP

debug lwapp console cli
debug capwap console cli
erase /all nvram

*******************************************************
Example:

Entered the username and password
debug capwap console cli
erase /all nvram:
[confirm]
undebug all
reload
[confirm]

*******************************************************
Hold reset for over 30 seconds to get to ROMMON

ap:delete flash:private-config
ap:delete flash:private-multiple-fs
ap:boot

Your AP will be factory default


Sent from Cisco Technical Support iPhone App

arikawahyono Thu, 03/06/2014 - 00:57
User Badges:

Hi Scott,


Still no luck,

after i reboot this is messagefrom AP,


%DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address x.x.x.x, mask 255.255.255.0, hostname TEST


Translating "CISCO-LWAPP-CONTROLLER.zzzz.zzzzz.net"...domain server (x.x.x.x)


%LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.

%LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.

%LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER.

zzzz.zzzzz.net

%LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.i

zzzz.zzzzz.net

%CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source


TEST#debug lwapp client config

LWAPP Client config display debugging is on

TEST#debug lwapp client err  

TEST#debug lwapp client error

LWAPP Client ERROR display debugging is on

TEST#

TEST#

TEST#debug lwapp client ev   

TEST#debug lwapp client event

LWAPP Client EVENT display debugging is on

TEST#

TEST#debug lwapp client packet

LWAPP Client PACKET display debugging is on

TEST#

TEST#

TEST#

*Mar  1 00:04:59.685: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 00:05:09.685: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 00:05:19.685: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 00:05:29.685: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR


*Mar  1 00:05:39.684: LWAPP_CLIENT_EVENT: spamHandleDiscoveryTimer: Could not discover any MWAR




Thxs,

Arik

Sandeep Choudhary Thu, 03/06/2014 - 01:09
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HI Arik,


First of all paste the output of these commands:


From WLC: sh sysinfo

From AP: sh version

From WLC: debug lwapp events enable


Take care:

Make sure the date and time on the controller is accurate.



Regards

arikawahyono Thu, 03/06/2014 - 01:18
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Hi Sandee,



This is your request, but without "debug lwapp events enable"

because i worry this is will impact to network and user has been connected to network.


WLC:

(Cisco Controller) >show sysinfo


Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.98.218

RTOS Version..................................... 7.0.98.218

Bootloader Version............................... 4.0.206.0

Emergency Image Version.......................... 5.2.157.0

Build Type....................................... DATA + WPS


System Name...................................... IDMAN

System Location.................................. Jakarta, Indonesia

System Contact................................... Agus Kurniwanto

System ObjectID.................................. 1.3.6.1.4.1.14179.1.1.4.3

IP Address....................................... X.X.X.X

System Up Time................................... 392 days 8 hrs 36 mins 36 secs

System Timezone Location......................... (GMT +7:00) Saigon, Hanoi, Bangkok, Jakatar


Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +40 C


State of 802.11b Network......................... Enabled


--More-- or (q)uit

State of 802.11a Network......................... Disabled

Number of WLANs.................................. 5

Number of Active Clients......................... 28


Burned-in MAC Address............................ 00:1D:70:20:6C:60

Crypto Accelerator 1............................. Absent

Crypto Accelerator 2............................. Absent

Power Supply 1................................... Absent

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 100




AP:

TEST>SH VER

Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Thu 30-Oct-08 12:05 by prod_rel_team


ROM: Bootstrap program is C1240 boot loader

BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)


TEST uptime is 1 minute

System returned to ROM by power-on

System image file is "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx"



This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


cisco AIR-LAP1242AG-A-K9   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.

Processor board ID FTX1135B3ZF

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 3.0.51.0

1 FastEthernet interface


32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:1D:45:36:86:CA

Part Number                          : 73-9925-06

PCA Assembly Number                  : 800-26579-05

PCA Revision Number                  : A0

PCB Serial Number                    : Fxxxxxxxxx

Top Assembly Part Number             : 800-29151-02

Top Assembly Serial Number           : Fxxxxxxxxxx

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1242AG-A-K9 


Configuration register is 0xF





Thxs,

Arik

Sandeep Choudhary Thu, 03/06/2014 - 01:30
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Sorry for last posts, that was misread.


I do not understand that your WLC in domain of Ameriaca and this is in Indonasia.

Timezone is also for bankong.


Doiman of WLC and AP mataches because both have the correct domain.


Regards

arikawahyono Thu, 03/06/2014 - 18:03
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Hi Sandeep,


So, what do you want me to do?

to change the timezone on WLC? i cant do that because will impact to network.

and with AP, that i know we cant change that, or do you have any idea to change the timezone on AP?


Thanks,

Arik

Scott Fella Thu, 03/06/2014 - 05:11
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This shows that the AP has not been reset:


%DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address x.x.x.x, mask 255.255.255.0, hostname TEST


You should see the default hostname of the AP which is AP


Thanks,

Scott

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Leo Laohoo Thu, 03/06/2014 - 14:02
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Scott,


I think there is a firewall somewhere.

arikawahyono Thu, 03/06/2014 - 18:00
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Hi Scott,


Before you said to factory default, i had been reset the AP, yes the hostname is the mac-address,

but to make sure i had to reset again and capture it,

this is the capture:




TEST#Xmodem file system is available.

flashfs[0]: 13 files, 4 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 15998976

flashfs[0]: Bytes used: 10060800

flashfs[0]: Bytes available: 5938176

flashfs[0]: flashfs fsck took 39 seconds.

Base ethernet MAC Address: 00:1d:45:36:86:ca

Initializing ethernet port 0...

Reset ethernet port 0...

Reset done!

link auto-negotiating....

auto-negotiation takes 10000 milli-seconds to complete

ERROR: timeout waiting for auto-negotiation to complete

ERROR: fail to bring ethernet link up


The system has been encountered an error initializing

ethernet port. You may need to check hardware

The system is ignoring the error and continuing boot.

If you interrupt the system boot process, the following

commands will reinitialize ethernet, tftp, and finish

loading the operating system software:


    ether_init

    tftp_init

    boot


button is pressed, wait for button to be released...

button pressed for 173 seconds

process_config_recovery: set IP address and config to default 10.0.0.1

process_config_recovery: image recovery



ap:  delete flash:private-config

Are you sure you want to delete "flash:private-config" (y/n)?y

File "flash:private-config" not deleted -- no such file or directory


ap: delete flash:private-multiple-fs

Are you sure you want to delete "flash:private-multiple-fs" (y/n)?y

File "flash:private-multiple-fs" deleted


ap:

ap: boot

Loading "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx"...##################################################################################################################################################################################################


File "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx" uncompressed and installed, entry point: 0x3000

executing...


              Restricted Rights Legend


Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.


           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706



Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Thu 30-Oct-08 12:05 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x003C24A0


Initializing flashfs...


flashfs[1]: 12 files, 4 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15998976

flashfs[1]: Bytes used: 10059776

flashfs[1]: Bytes available: 5939200

flashfs[1]: flashfs fsck took 4 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.


This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.


A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html


If you require further assistance please contact us by sending email to

[email protected].


cisco AIR-LAP1242AG-A-K9   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.

Processor board ID xxxxxF

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 3.0.51.0

1 FastEthernet interface


32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:1D:45:36:86:CA

Part Number                          : 73-9925-06

PCA Assembly Number                  : 800-26579-05

PCA Revision Number                  : A0

PCB Serial Number                    : xxxx

Top Assembly Part Number             : 800-29151-02

Top Assembly Serial Number           : xxxxx

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1242AG-A-K9 

The name for the keys will be: ap.cisco.com


% The key modulus size is 1024 bits

% Generating 1024 bit RSA keys, keys will be non-exportable...[OK]


ip ssh version 2

    ^

% Invalid input detected at '^' marker.


transport input ssh

                 ^

% Invalid input detected at '^' marker.


aaa new-model

^

% Invalid input detected at '^' marker.


aaa authentication login default enable local none

^

% Invalid input detected at '^' marker.


o

^

% Invalid input detected at '^' marker.



Press RETURN to get started!



*Mar  1 00:00:08.205: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:09.232: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down

*Mar  1 00:00:09.635: %CDP_PD-4-POWER_OK: Full power - AC_ADAPTOR inline power source

*Mar  1 00:00:16.375: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Thu 30-Oct-08 12:05 by prod_rel_team

transport input ssh

                 ^

% Invalid input detected at '^' marker.


logging origin-id string AP:001d.4536.86ca

         ^

% Invalid input detected at '^' marker.


logging 255.255.255.255

        ^

% Invalid input detected at '^' marker.


logging trap 3

        ^

% Invalid input detected at '^' marker.


*Mar  1 00:00:27.393: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY

*Mar  1 00:00:27.882: Logging LWAPP message to 255.255.255.255.


TEST>




Thanks,

Arik

Leo Laohoo Thu, 03/06/2014 - 18:13
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LWAPP image version 3.0.51.0

Hmmmm ... LWAPP.


Post the following output:


1.  sh ip int brief;

2.  sh inventory


If the AP can ping the 4404, the what happens if you enter this command "lwapp ap controller ip address "?

Leo Laohoo Thu, 03/06/2014 - 18:14
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Product Version.................................. 7.0.98.218

RTOS Version..................................... 7.0.98.218

Bootloader Version............................... 4.0.206.0

And upgrade your firmware to 7.0.250.X.  Don't forget to upgrade the bootstrap too.

Correct Answer
arikawahyono Thu, 03/06/2014 - 19:07
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Dear Team,


My AP has associate with the wlc, all i do is reset and reset AP to factory default, and then i assign static ip address and now the AP has discover from wlc and then i change the static to dhcp and everything going normally.

this step has been done before but failed.


Thanks for support!!


Arik

Leo Laohoo Thu, 03/06/2014 - 19:11
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this step has been done before but failed.

You mean this AP has joined a WLC before?  If so, then how come the AP is booting up the "RCV" file now?

arikawahyono Thu, 03/06/2014 - 19:18
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Dear Leo,


I mean, i had reset the AP and assign static ip address before but still AP still cant associate to wlc.

and dont know why, this step is work now.


Thanks,

Arik

Leo Laohoo Thu, 03/06/2014 - 19:21
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Ahhh ... Ok.  So problem solved?

Sandeep Choudhary Fri, 02/21/2014 - 00:19
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HI Arika,


First of all paste the output of these commands:


From WLC: sh sysinfo

From AP: sh version


*Mar  1 00:05:18.191: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

as per this error AP not able to find WLC. makse sure that atleast one method is avilable for AP to findout the AP, either broadcats or DHCP 43 option.



Regards

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Naveen Kumar Thu, 02/27/2014 - 21:53
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So are you saying it works when you put a static address but not when you have the ap setup for dhcp?

Abha Jha Tue, 03/04/2014 - 09:57
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Try with the static IP as of the WLC management interface.

From this line:-

"

*Mar  1 00:05:18.191: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

Not in Bound state.

"

it seems AP is not able to join WLC with the IP address it gets assigned from the DHCP.

manassin Thu, 03/06/2014 - 19:25
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Hi Arika,


The AP is using the DNS option to join the WLC.


Translating "CISCO-CAPWAP-CONTROLLER.tester.net"...domain server (10.10.10.40)


Translating "CISCO-LWAPP-CONTROLLER.tester.net"...domain server (10.10.10.40)


*Mar  1 00:00:42.135: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.tester.net

*Mar  1 00:00:42.139: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.tester.net



So in this case it seems that the AP is not able to join the WLC using dns.


Please run the following debugs on the WLC:

Controller>debug mac address

Controller>debug pm pki enable



Thanks and regards,

Manas Pratap Singh.

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