I received a new-in-box Cisco WAP321 today and I am attempting to configure the device for our network, with a POE injector.
I have tried connecting it to our LAN, along with a PC, and the FindIT tool was not able to find the device. I also cannot find the device's DHCP address in the router's assignments, by searching for the MAC address.
I connect a laptop and the WAP321 directly to the router, check the DHCP assignments, I see my laptop come up but never the WAP321.
I connected the laptop directly to the WAP321, gave it a static IP (192.168.1.100 per this thread), and still cannot find the WAP321 via the FindIT tool or any 192.168.1.x address.
The WAP321 appears to not be getting a DHCP address from any sources, and I am never able to find it via the FindIT tool in either Firefox or IE, running both as admin.
Try to reset the device to factory defaults:
To reset the device to factory default settings:
• To restore the device to the factory default settings, with the power on,
press-and-hold the Reset button with a bent paperclip for more than 10
seconds. (12-13 seconds usually works well)
– All of the lights will go off.
– Release the Reset button when power light turns on.
If you still cannot locate it either directly connected or on the LAN, it is DOA and you should return it to the reseller for replacement. If you are beyond the replacement window, please open a case with Cisco for RMA: